Customer Testimonials
Friendly and helpful service. Quickly addressing issues
After going to several bike shops/dealers, Idaho Mountain Touring was by far the most helpful, informative and personable we went to! A lot has to do with our salesperson, Emma. She is very knowledgable, friendly and very genuine!
Thank you very much for a fun and enjoyable buying experience on such a quality product!
Ron
Super fast shipping, and competitive pricing.
You guys were awesome will be buying my next bike from you
Sales representative was knowledgeable
Customer service is great and you are locally owned and independently operated.
Good quality bikes. Friendly, knowledgeable staff.
Product exactly as discribed with fast prompt delivery. Would definitely recommend them.
Easy to work with and close by
Fast delivery, handwritten note thanking me for business which was cool!
The first gentleman who helped us was awesome!!! Only thing I was disappointed in was getting a phone call at 6:03 that our sons bike was finished getting repaired but that you close at 6. Maybe wait until the next morning to call since it can’t be picked up that night anyways. Otherwise great service. Thank you!
Great selection of local books!
Helpful staff worked with us to fit our daughter for a great bike that First name removed last her for years to come!
The service was very polite and friendly. It was a pleasure to shop with your store.
I like the transparency by the employees. They listen to my questions and offer suggestions for maintaining my bike. I recommend them.
Daniel was wonderful. Definitely coming back. Great selection of products
You had the guidebook I needed and speedy store pickup available! Your company rocks.
You guys service is cheaper then the the bike shop that I bought my sons bike at I have used your service three or for times now and every time you guys go above and beyond
Great, friendly and the expertise was there. My back came back to me brand new then where it was before. I would definitely use them again if I need service done to my bike. Also the delivery, and pick up option definitely helped me out, because of my busy schedule and lack of transporting my bike to their facilities.
Johns awesome
John helped me find the right bike for me. He was very knowledgable and helpful. They prepared the Bike quickly.
And, while I was in the store I appreciated that everyone was taking the Coronavirus seriously. I felt like they cared about my health.
The employees at IMT were over the top helpful, knowledgeable and friendly. Enjoyed our time at the store and would definitely recommend to friends and family. Overall great experience!
Helpful staff that don't leave you standing around. They ask to help right away.
Good inventory, lovely staff
Shout out to Bill! He was so informative and helped us with the purchase of 2 new bikes. Answered all our questions and took the time to truly help us make a decision on what was right for us! Thanks again Bill!!
The free delivery and pick up/drop off for bikes - Thank you!
You had enthusiastic sales people. I bought my bike over the phone and had been trying for weeks to purchase one. Many stores didn't call back, didn't want to order a bike for me or were just plain indifferent. I live in California and was trying to buy local but it just wasn't working out.
I saw your store had the bike I wanted so I called. It was refreshing to call a store and have someone on the line that wanted to help.
Daniel was so passionate and knowledgeable about all things biking and truly made the experience a blast! He is also terrific about reading people and knows how and when to go into greater detail and then when to simply move along. Highly recommend both the business and Daniel.
Fast and free shipping. Great product. Thank you!
“Curbside” pick up was fast and easy, great selection of products online. Shop local!