Customer Testimonials
Large selection of merchandise, store very clean and organized, sales people seemed knowledgeable and friendly. I usually frequent another bike shop. I knew what bike, size and color I wanted, same brand as that shops name. They told me that due to corona, it would be September before I could get it, or even another comparable bike, bummer! One call to you guys and what do you know, you have it in stock, same brand, same size and color. Looks like you just got a new customer! Coronavirus guidelines seemed a bit strict for such a large establishment, but better safe than sorry I guess. Overall very pleased, thanks.
The ski tech was very personable and paid special attention to what I wanted and needed while getting bindings re-mounted.
Friendly service
Friendly, informative, helpful
I received the product I needed, as expected, in a timely fashion.
Thanks!!
Very competive pricing. Quality product. Excellent service, particuarly packaging and note card for thanking to use the business and how to access customer service as needed. Apple like standards for their service and packaging.
Great personalized service. Company rocks it.
Great staff great products
You had a product I needed when no one else had it- Swix women’s xc ski gloves in size Med. I was thrilled that you had them and shipped them so quickly!
Quality products and knowledgeable staff.
Service department has been awesome! Keep up the good work.
Great customer service when I made a mistake with my order and I was able to get the bicycle I wanted that was sold out everywhere else on the internet. Very happy customer!
Super quick shipping from online order!
Good ski tuning
Item was available and delivered in a timely manner, also will be ordering from Idaho Mountain Touring again.
Great service, always so much help and friendly! Have so much to choose from in all aspects of life!
Dax is definitely our go to guy, but Katie was so very helpful and so enjoyable! Everyone was making sure to help and answer any questions that we had!
Great personalized customer service. FAST shipping. Reasonable pricing.
Very organized, and the staff is friendly and helpful. The inventory is always full.
Bike store people are very knowledgeable about the products they sell, listened to me well, and sold me the bike that worked best for me. I love my new bike. The service is complete, timely, and the staff always let me know the cost before they do the work. The service is completed, usually before promised, and they do it right. If they don't get it right, they make it good at no additional cost. By my way of thinking, it is the best bike store in town. I never go anywhere else.
Dax and Hannah were super helpful. Great service and efficient rental process.
Helpful staff and great products
We had an excellent experience and everyone was so helpful.
Thank you.
Prompt service.
Great selection and more importantly superb customer service
I was looking for an item for my e-bike that was out of stock for weeks. Found it on your website and had it in a few days!
Great products at great pricing
I was prepared to schedule my bike for the complete overhaul service, and had they performed this I would never have questioned the cost. The technician instead took the time to explain, not only why my bike didn't need the more expensive service, but also what would be included in the service he recommended and why.
This not only demonstrates to me the thoroughness of their knowledge but also the regard they have for their customers. When I bring my bike to them again, I feel confident that the service or parts they say it needs, it definitely needs.
Good customers service at the front desk. Service on my new bike was really slow.
Great service. Great ski tune. Quick turnaround.
Great communication and service!