Customer Testimonials
Good products--hard to find elsewhere--and good service.
Knowledgeable staff with no pressure to buy. Just wish you had more bike inventory available.
Everything I need for my mountain adventures with great prices and service.
Love the variety of products, especially those that are only available at IMT. The staff is incredibly helpful.
Great customer service. Great products.
Super easy website to navigate, had items sold out almost everywhere else, solid selection overall. Also reasonably priced. Wouldn’t hesitate to recommend this company to anyone.
Awesome edge and wax of 3 boards with a less than 24 hr turn around time. Quality work, great service!!
Customer service was wonderful i needed help with my bill, as well as some last minute adjustments to my bike blue 2010 Gary Fisher trek and what I wanted . This all needed to happen Saturday morning before I bored my plane at 11am . I was 10mins early! Thank you
Website was easy to shop.
Order processed and shipped FAST!
Item arrived in perfect condition.
I would absolutely purchase from Idaho Mountain Touring in the future!
Idaho Mtn Touring has excellent customer service and their mtn bike tunes and repairs are professionally completed. Very satisfied and would recommend.
Friendly and helpful staff.
Super fast to ship out! Great price!
Your bike service department is awesome!
Very nice and always willing to help. Great products.
knowledgable people , lay aways accepted!
Product description and quantity in stock. Quick order response an quick shipping. Excellent service!
Customer service at Idaho Mountain Touring was great! They let me check out a couple of bikes that I was looking between, answered all of my questions, and worked with me to find a day when I could demo a bike out on the trails. The staff is incredibly knowledgeable, and helped me to build the bike that was right for me. Thank you!
Timeliness / emails
Quick shipping and good selection
Super friendly staff and quick turnaround on services
We are gearheads and love the funnest coolest gear in town.
Quick and easy
Dax and John were fantastic with helping me purchase my Riply AF mountain bike. Very helpful and personal attention was fantastic. They were both very knowledgeable. I got a very good rundown about the specifics of my new bike too.
Thanks!
Jacob J. Brollier
Ryan was super helpful in helping me troubleshoot options for a car top rack and roof box. He was patient and determined to help me find some thing that would work great. He followed up with me several times on progress. I would highly recommend their services.
Super fast shipping, low shipping cost, and Apple Pay. Perfect! Made it really easy to shop.
Carry Ibis bikes
I’m definitely coming back soon. I melted my tire from the car muffler. The entire wheel and tire looks brand new. The team gave me a heck of a bargain and made a point to respect my ignorance of terminology. I thought I was going to have to scrap the whole bike.
Thanks IMT
Logan
Staff is fantastic and know they know the products being sold. Also super friendly people!
We go to IMT for all of our mountain and trail riding stuff. Great professional service by staff.
Price was fair, shipping was quick, packaging was good. Great first experience IMT. Thanks