Customer Testimonials
Best local shop in town
Great service. Very helpful in setting up our bikes.
Great products, fast ship, awesome company.
Scheduled me on Easter Sunday so I took it in the next day and they apologized and had the bike done by the scheduled date even though it was a day late. Good work on the bike when I was in store, quick and efficient to find problems and solutions and explain them to me. My bike rides like new, already made my friend go take his bike in: 10/10
Great service!
John was very patience with me and answered all my questions. Till finally I felt comfortable buying an e-bike
You had what I couldn't find elsewhere. You were willing to ship it to Michigan and the ordering experience was fast and easy.
everyone at idaho mountain touring is the best
Great customer service, John was excellent in helping find the right bike and gear for us!
Great customer service by Emma (I think that was her name). Patient with me trying multiple shoes, knowledgeable, friendly and pleasant. The fitting of my Technica shoes was a nice bonus and the guy that did it (John?), was expert at it.
Good selection of shoes. Will be my go-to outdoor store in Boise.
Knowledgeable friendly professional staff.
honest & professional
Didnt purchase bike from IMT but they got me in and out same day where "competition" would take 2 weeks! Great help and zero unanswered questions. Bike is perfect now.
Was my first time shopping online with you and was amazed how fast you were at filling and shipping my order outstanding was truly impressed thank you jac
Ordered a Patagonia duffel. Your processing and shipping speed to Oregon was great! I would definitely buy from Idaho Mountain Touring again.
Low prices, easy online ordering, and prompt delivery!
A superior product line. Knowledgeable staff. Really happy I called about the Electra. Received a return call whenever the bike I inquired about was put together for me to see. The Trek store didn't have the Lux 7, so was really surprised when your store had one ready to show. I have been looking for a bike of this type for some time. It is priced nearly where the steel frame and generic component similar models at the big box stores. Yet a truly superior product. Been on two 8 miles rides around the neighborhood. A great machine.
Excellent service!
People are super nice.
Great service team! Very knowledgeable and take the time to explain what work is needed and why.
Great selection of bikes and equipment. My husband and I had been looking all over town and online and found exactly what we wanted. Everyone we worked with at the Boise location was super friendly. Service was excellent. Bike was ready quickly. They took the time to work with me, making sure I was comfortable with the new bike. They installed the accessories on the spot.
Ally and Marc are the BEST! Always phenomenal service and recommendations!
Great service. Very knowledgeable sales staff that really take the time to listen and recommend the best products. Great selection of gear.
Great service!!! Really went above and beyond.
Everyone is so helpful
Knowledgeable and personable
Good service.
A young woman named Sam (I think) was the person who helped me.
I asked her a specific question about a problem I have had keeping goatheads from popping my daughter's tires. She knew exactly what I needed and walked me directly to the place in the store it was kept.
She then looked up the correct size of the tire liners I needed and even walked me over to the register and rang me up.
Professional. Kind. Knowledgeable.
I'll be returning to your store when the need arises.
Thank you.
Rick Worthington
You guys are professional and genuine.
I have been coming to you folks for about three years and your knowledge and service are great. Scott Hainstock has worked with me during past two times and he is outstanding. He is so knowledgeable and explains clearly when I ask a question. On account of Scott, I am a loyal customer.
Shannon was my service person. She is so personable, and was so knowledgeable and thorough that I feel very confident with my purchase.