Customer Testimonials
The people I spoke with were patient with my lack of knowledge when trying to explain something to them. They were helpful and prompt and ended my 3 month search in a matter of minutes. I didn’t realize until I stumbled upon their name, they were more than rentals. They’ve earned a lifetime customer, that’s for sure.
Dax was SO helpful and allowed me to return several items. I'll definitely be buying my next rack from Idaho Mountain Touring!
Great selection of bike helmets and expert assistance in describing the details and helping me make a selection!
Sales staff friendly, knowledgeable, and ready to help. The products and brands offered are top notch. Can depend on IMT to have the best gear and latest styles.
Excellent customer service. Excited to hear from my daughter in law that she got her gift card in the mail. Thamk you
Very fast shipping
Super helpful and friendly staff.
The sales team was fantastic!
Excellent service from ordering to shipment received on purchased products.
Trek and Ibis are both well respected brands offering quality products.
Ryan was a fantastic salesman.
You have great products and the staff is always knowledgeable and helpful with my purchases.
Thank you for the quick personalized service and quick shipping. Everyone was courteous, professional and quick on the phone and over email.
generally have what i need and you actually say hello when i walk through the door ;)
Friendly staff
It was easy to order and a great selection
Location near my house
Very friendly service. Great customer service.
Easy ordering, quick shipping and personalized thank you’s!
Great service!! The salesperson went WAY ABOVE AND BEYOND!!
An exceptional level of expertise and willingness to help combined with a great product selection. Thank you!
Hannah was excellent, helped us and was not afraid to get exact details and specs of the electric bikes we were looking at. She went out of her way to find a good fit for us. I would definitely come back and look forward to working with Hannah again.
Nice people and good selection of products
IMT is very professional and the service is always great.
Easy to navigate, easy to purchase, and you had exactly what I wanted.
Good selection of products, room to roam, knowledgeable associates.
Easy to order online and pickup. Also very friendly staff.
Very personal. Friendly and knowledgeable. Emma was great.
The staff are top notch and uber courteous, knowledgeable and honest. They treat you like family which is extremely rare in today's age.
All the staff at Idaho Mountain Bike Touring were knowledgeable and made my search for a bike easy and convenient. After purchasing a bike from the shop, they offered to ship it to another location closer to my residence for convenient pickup in another state.
I highly recommend Idaho Mountain Touring, they care about their customers and the service they deliver is unmatched.
Thanks for a great experience!
You had exactly what I wanted and service was an 11