based on 4947 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
great service, friendly staff
Great and Professional Service. Highly recommend Helen's Cycle in Manhattan Beach.
Helens had exactly what I wanted. Brady provided great advice. Prices were among the best. I really appreciate it
The cordial and amicable atmosphere, and the top-notch professional service from your repair shop.
I only trust my bike to Helen’s.
communiylty
The mecca of cycling in Los Angeles, plus an extremely talented repair staff. Big shout out to Edber for keeping my bikes in shape over the years.
best repair / tune staff on the planet. seriously.
Everyone who helped me at Helen's was very patient and informative. I highly recommend them and will be back for sure.
The best!
the staff is professional, patient, good listeners
Great service and friendly staff
Good technical knowledge
Low key sales approach
Very knowledgeable staff, extensive range of products
excellent service and knowledgeable--way to go Cameron!
The staff is very knowledgeable with both technical and practical advise/insight.
Very helpful and knowledgable staff! Cameron is the best!!
Knowledgeable and friendly service. Helped me pick out my new ebike!
Great bike. You guys gave me the opportunity to test ride a bunch of bikes to see what I liked before I purchased. I just had my first service for free (up to one year) and bike rides like it did when it was brand new. Easy. Friendly. Informed. Great shop!
Jay Wolff’s sense of humor is great.
Excellent, friendly, service department!
Staff
Love everyone’s enthusiasm.
Wonderful operation
Great service from sales to cashier to service. Really positive experience!
Excellent service all around! Made an appointment to have my new bike tuned up for free and it was ready an hour or two later! Big deal for me since my bike has become my primary means of transportation. I’ll recommend Helen’s any time.
Mark Yamor
Wonderful service. My #1 store. Been going there for 5 years now. They have the best customer service ever.
Team was very helpful. They helped me get fitted for cycling shoes and installed the cleats on them for me. Didn’t try to upsell me at all.
Great crew. Friendly, knowledgeable and easy to work with if there ever is an issue. I really like that I can avoid having to do a ton of research to find what will very likely work great for me.
Service guys are great.
Prices are a little high. Product quality and selection are great. Service in store is always exceptional. Just wish my wallet hurt a little less on leaving.