Helen's Cycles
2501 Broadway
Santa Monica
CA 90404
United States

Average rating: 9.5 out of 10 based on 5119 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 11, 2023 — Rated 10 out of 10 by J.P. Helen's Cycles Santa Monica
What do you like about our products and services?

Great folks. Friendly service. Awesome bike

Report a concern   September 10, 2023 — Rated 9 out of 10 by M.R. Helen's Cycles Santa Monica
What do you like about our products and services?

Great, fast service with really nice people!
Report a concern   September 10, 2023 — Rated 10 out of 10 by John Issa Helen's Cycles Santa Monica
What do you like about our products and services?

I came in to make adjustments on my new 2023 Cannondale. Supersix Evo 1 and Eric your lead mechanic is absolutely amazing. Trust him 100% thank you so much.
Report a concern   September 9, 2023 — Rated 10 out of 10 by M.M. Helen's Cycles - Manhattan Beach
What do you like about our products and services?

Loved the staff: super friendly and helpful when picking out a bike for my 5 year old. Everyone I encountered was lovely!
Report a concern   September 9, 2023 — Rated 9 out of 10 by P.C. Helen's Cycles Santa Monica
What do you like about our products and services?

Only ever hire bikes from you. Always been great. The new super six evos are really good.
Report a concern   September 8, 2023 — Rated 10 out of 10 by J.M. Helen's Cycles - Manhattan Beach
What do you like about our products and services?

Great service dept
Report a concern   September 7, 2023 — Rated 10 out of 10 by K.S. Helen's Cycles - Manhattan Beach
What do you like about our products and services?

Daniel was great. Knowledgable. Loved that there was no pressure or "salesy"
vibe.
Report a concern   September 7, 2023 — Rated 10 out of 10 by I.S. Helen's Cycles Santa Monica
What do you like about our products and services?

Excellent service department and retail shop!
Report a concern   September 6, 2023 — Rated 10 out of 10 by M.G. Helen's Cycles Santa Monica
What do you like about our products and services?

Excellent service as always in the repair department.
Report a concern   September 6, 2023 — Rated 10 out of 10 by C.B. Helen's Cycles Santa Monica
What do you like about our products and services?

Ian was amazing in replacing my stolen bike with the same model and getting it all set up for me.
Report a concern   September 4, 2023 — Rated 10 out of 10 by D.W. Helen's Cycles Santa Monica
What do you like about our products and services?

Wide range of products and good knowledge relative to what distinguishes them.
Report a concern   September 4, 2023 — Rated 10 out of 10 by Ross Van Der Wal Helen's Cycles Santa Monica
What do you like about our products and services?

Yall are the best
Report a concern   September 3, 2023 — Rated 10 out of 10 by Jay Sanders Helen's Cycles Santa Monica
What do you like about our products and services?

Great products, good prices, a knowledgeable staff and decades in the business.

Report a concern   September 3, 2023 — Rated 10 out of 10 by Allison Miller Helen's Cycles Santa Monica
What do you like about our products and services?

Just wonderful team of mechanics quick to serve and make customers happy

Report a concern   September 2, 2023 — Rated 10 out of 10 by M.R. Helen's Cycles Santa Monica
What do you like about our products and services?

helpful staff
Report a concern   September 2, 2023 — Rated 10 out of 10 by L.E. Helen's Cycles Santa Monica
What do you like about our products and services?

Mike was great!
Report a concern   September 1, 2023 — Rated 10 out of 10 by G.J. Helen's Cycles Santa Monica
What do you like about our products and services?

Friendly and knowledgeable crew in the store, good prices for bike products.

Report a concern   August 31, 2023 — Rated 10 out of 10 by Paul Lieberstein Helen's Cycles Santa Monica
What do you like about our products and services?

Monty’s the best — so knowledgeably, patient, loves bikes, he’s the dude
Report a concern   August 31, 2023 — Rated 10 out of 10 by J.J. Helen's Cycles - Manhattan Beach
What do you like about our products and services?

Everyone was friendly

Report a concern   August 31, 2023 — Rated 10 out of 10 by Richard Williams Helen's Cycles - Manhattan Beach
What do you like about our products and services?

Great products and services!!!!!
Report a concern   August 31, 2023 — Rated 5 out of 10 by P.W. Helen's Cycles Santa Monica
How did we disappoint you and what can we do to make things right?

Bigger selection

Report a concern   August 30, 2023 — Rated 10 out of 10 by L.L. Helen's Cycles Santa Monica
What do you like about our products and services?

Loved all the customer service // truly the best!!!
Report a concern   August 30, 2023 — Rated 10 out of 10 by L.P. Helen's Cycles Santa Monica
What do you like about our products and services?

Great service quick repair !
Report a concern   August 29, 2023 — Rated 10 out of 10 by B.L. Helen's Cycles Santa Monica
What do you like about our products and services?

Incredibly comprehensive inventory of bikes ready for purchase and fitting, and extremely helpful and experienced sales staff to guide you toward a complete cycling kit.
Report a concern   August 29, 2023 — Rated 10 out of 10 by P.J. Helen's Cycles - Manhattan Beach
What do you like about our products and services?

Great services, knowledgeable team
Report a concern   August 28, 2023 — Rated 10 out of 10 by R.A. Helen's Cycles Santa Monica
What do you like about our products and services?

Great service!
Report a concern   August 28, 2023 — Rated 10 out of 10 by Ben Cohn Helen's Cycles Santa Monica
What do you like about our products and services?

Quick friendly service. Competitive pricing.
Quality craftsmanship, they take pride in their work.
Report a concern   August 27, 2023 — Rated 10 out of 10 by C.S. Helen's Cycles Santa Monica
What do you like about our products and services?

Very nice staff, great selection of bikes. Personally big fan of Electra bikes.
Report a concern   August 26, 2023 — Rated 10 out of 10 by Jon Angel Helen's Cycles - Manhattan Beach
What do you like about our products and services?

Good selection, good setup, good maintenance and service.
Friendly staff.
Report a concern   August 25, 2023 — Rated 10 out of 10 by L.L.L. Helen's Cycles Santa Monica
What do you like about our products and services?

Good service. If there's a problem always easy to get fixed.

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