based on 5059 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Best!!!
Service people are always super helpful and friendly and a great selection of quality products
service crew was great and fast too!
Great bike . Very friendly and helpful . Will definitely visit them again on my next LA visit .
Other than cashiers who are not very friendly, I appreciate how the other team members spend about if time answering my questions.
Super friendly staff, terrific service and killer bikes. Helen's has been my go-to spot for years.
Cameron was great. Everyone was super helpful and friendly. Excited for this next adventure on my new bike!
Very helpful and quick service.
Sales person Greg has been selling me high end bikes for years.
Always great service at Helens!
Great service from Brady.
Helens is always friendly, professional and thorough. They have a great inventory and Perform great service. 5 ⭐️
The honest and caring cycling people!
Always great service form knowledgable staff
Great selection of all bike related stuff
Super friendly & knowledgable!!
They are the best. Long time employees like a family
You have great customer service people.
The people! Very kind and helpful. They helped me find exactly what I needed.
Great bike, good service, easy and fast
My 15 year old bike is like brand new! Everyone was great & friendly and didnt try to upsell. Perfect experience! thanks!
Staff were very friendly and willing to lend their expertise, especially to a newbie like me.
Open on the 4th of July to take care of us, including repairing bikes! Thank you!
Service was excellent!!
Great products, incredibly knowledgeable employees, and the most efficient service. My favorite place!!
Everyone always takes care of me, and treats me like a valued customer.
Great service
The sales person was patient and very informative the past two days
I have come here two other times in the past few years, to just get information and suggestions on bikes I was interested in. Though I was buying the bikes in Conn and Minneapolis, the sales man in the past knew this and again was very helpful.
Yesterday, I purchased a new bike from your store and today another 200.00 worth oh items. You never know when a customer will eventually purchase, because of past experiences. Thank You.
I must say, of all the bike shops on the Westside, Helen’s has always been my go-to. The stock is excellent, and the staff are not only friendly but absolute professionals. This professionalism starts from the top down, as everyone at Helen’s knows their business very well. Their aim is to provide the best service to their customers, and they succeed admirably!
Wilber is the man. He and the guys are quick, competent and professional. I appreciate that my, my wife's and my mom's bikes are well-maintained and returned quickly. keep up the good work.