Customer Testimonials
Last name removed was extremely helpful, knowledgeable and made our bicycle buying experience a pleasure.
Very friendly. Answered all my questions. Knowledgeable. Patient.
Straight forward information with no sales push. A pleasure to deal with employees.
Bike enthusiasts, helpful.
The sales associates are very knowledgeable about bikes! They do their best to accommodate your needs when needing maintenance with your bike. They do their best to return your bike to you in a timely fashion.
Employee knowledge, helpfulness and friendliness.
Great customer service
I just bought a hybrid bike and I love it! The service there was fantastic and the atmosphere was welcoming, I highly recommend this place to anybody! And for the record, I'm a newbie, so there was a lot of jargon I didn't understand, and they were very patient with me and taught me quite a bit! Thanks again Folsom Bike family!
The team was very helpful and provided great service. It's my go to place for anything that has to do with cycling. Thank you
I was shopping for a bike for my 9 year old son and Folsom Bike was the only shop that had a bike available. Although the wait to get in the store because of social distancing was a bit inconvenient I felt that the store representatives moved things along as efficiently as they could. Once I was inside the order went quickly and the rep was very polite and helpful. I’ve been to a few
Scott? Was friendly and knowledgeable. Didn’t feel pressured to buy. I’m in Santa Cruz so when I bring my bike up for 30 day adjustment, can I make an appointment so it can be done while I wait?
Dave Last name removed
Store team member were very helpful. I have no complaints. Keep up the great work
Great location, services and bikes! Drew was great!
Staff always friendly. Work gets completed when promised. Service and Sales group awesome to work with.
Great customer service by Patrick
Very complete, everything you might need
As always, great service from a friendly team.
Great people any bike service was completed ahead of schedule.
The staff are so nice and friendly.
Great staff
People
Scott in EDH referred us to Travis in FOL who was great. Really appreciate you all and how you treat the customers! You’ve earned us as customers over all else. Thanks again!
Friendly staff, efficient wheel to wheel service and you know what you’re doing!
Enjoyed the experience of buying my mountain bike. I got to ask questions to help decide if I should buy hard tail or full suspension. I got to test ride. Staff was knowledgeable and very helpful!
Scott was awesome.
Quality products and exceptional service
Great advice and attention to detail are the reasons I recently bought my 3rd bike in last 8 years from Folsom Bike.
Great service and turnaround time.
Products are high-grade...really like the brand selection.
Services are excellent. Competent and friendly staff. Very responsive to my requests and needs.
Super friendly staff! Makes the whole rental process extremely efficient.