Customer Testimonials
Only shop I'll take my bikes to anymore.
Friendly and knowledgeable
Knowledgeable and helpful
Friendly, knowledgeable staff. Not pushy. Will listen to the customers wants and needs.
Polite, knowledgeable, and courteous staff. Asked the right questions and I got the answers that I needed.
I do wish that the staff had actually helped fit me for my bike though that would have helped me to know that the seat and handle bars were set correctly.
We drove to FB to pick up my new Fathom 29 1 Giant,
The trip was amazing but what topped it off was Friday morning, the first time I saw my new ride.
Sales and Service, thank you for understanding my excitment!
Today I am back in Ogden Utah, I went for a nice ride along the base of the Wasatch Mountains and was able to snap some pretty cool pics
(Wish I could share)
Thank You Folsom Bike!
Ron Davidson.
Travis was extremely knowledgeable and provided excellent assistance.
Very friendly and knowledgeable team
Great friendly local service.
Bought a bontrager saddle for my peloton. Worked out great. Great customer service
Ryan, your sales guy was so patient and helpful. Great service whenever I go in your store. Thank you!
Patrick provided excellent service at the El Dorado Hills location.
Very professional
Excellent bike store and very knowledge people.
Great customer service , no pressure to buy, went above and beyond to answer all questions and took their time.
THE INDIVIDUAL THAT WORKED WITH ME WAS VERY HELPFUL, POLITE, AND INSIGHTFUL.
I have always recommended Folsom Bikes to my friends.
Travis, sales and Winston, service have been very helpful to my husband and myself over the years.
It's been difficult to get into Folsom Bikes store this past year because of the Pandemic (I've had to wait in lines outside in the summer heat or winter cold). Still the service has been worth it!
I bought my first ebike from your store several years ago and it's still in great condition. I take it in for service and to update the electronics so that I can keep riding it on all our great trails in this area.
The coffee shop next door is an even added bonus. Good people, great service!
Service staff was friendly, knowledgeable, and very helpful. Great communication on the whole process.
Worked with Noah at the Folsom store. He made sure everything was right with my new bike before I left the store. What impressed me most was that I was treated like a high end customer even though I was purchasing an entry level bike.
The Folsom location has a friendly helpful staff. They have always been able to handle any of my bike related needs. Thanks!
Knowledgeable, helpful and friendly!
Service-friendly
Great service, thanks
Friendly helpful staff.
Customer service is great. Ian is awesome
The staff was very friendly. Understood our requirements and recommended good options. During the pandemic, they are managing the customers very well. Social distancing being maintained yet not compromising on the prompt service.
I would highly recommend.
They had the bike I was looking for and were very helpful in getting it set up for me. The guys at the shop were very nice and it was easy to buy.
Excellent service and they have the equipment that I need.
Conveniently located to a great trail network, lots of rental availability, and great staff!
Friendly, knowledgeable, and very efficient. K did a great job--even my two granddaughters, ages 8 and 10 enjoyed talking with him! Well done!! Thanks, Tim