Customer Testimonials
Fantastic customer service.
Thank you to Travis for all his help and expertise.
Great service and selection.
Everything
Follow up, email and calls
Amazing selection and knowledgeable staff, in addition to expedited service! I ordered a bike and it needed assembly, after speaking with Travis (who was awesome to begin with) he informed me it may take 48-72hrs to assemble the bike. I got a call the next morning (not even 24hrs later) that the bike was ready, i was totally surprised and thankful because we were able to get out and ride the same weekend as the purchase. Thanks so much Folsom team!
The Cervelo is amazing and Travis is the best!!! I’ll be back for another one ASAP!!!
Only shop in town with a decent inventory. Selling bikes like hot cakes over there!
Staff was helpful and friendly.
I appreciate the customer service, the kind "we'll be right with you". And everyone was treated with such kindness. SO appreciated in a world that is too often rude.
Also liked the informed staff, was given great instruction on how to get a good fit on a helmet.
I left feeling good about my purchase and myself, thank you!
Excellent service and my purchase of my first mountain bike! I love my new bike thank you
Very helpful service staff
Everyone at Folsom Bike shop was awesome! Wilson, Travis , Andrew, they’re all great guys.
They deserve a raise or a 6 pack of beer or something 👍🏽
Great customer service, looking forward to do business with you
Travis is great person and is an asset to your business. He is very helpful, shows you different products and is tuned into what you are looking for!!
Found what I wanted. Patrick helped me out a lot to decide.
Product are in stock and the people are knowledgeable about their products
It was very nice to people they help me well with my needs with my tire and stuff and everything house what they did when they tune up my bike in the Eldorado store and fulsome store so everything was great Vincent
Friendly knowledgeable staff both in sales and service
Took my bike in for a tune up. Unfortunately, they were busy and it took almost two weeks to get the bike back but they did an amazing job. It looked brand new with all parts inspected, cleaned, and adjusted. Thank you for your work.
Service was superb
Great customer service and very knowledgeable.
Great staff. They always have what I need/want in stock.
Great guys, always helpful and they go out of their way to work on solutions for any issues you have.
They were very helpful and when I was shown the basket I was looking for it was not the right color. He said he’d check in the back and luckily for me there was one in white. Great service and always friendly. Thanks again.
Always helpful and truly interested in our needs
I appreciate the customer service and the inventory contained just what I was looking for! I was very satisfied with my experience at Folsom Bike.
Very Friendly, Great Bikes looking to get my second bike very soon, need to talk my wife into it
Great , responsive sales staff.
Available products.
Personal service and knowledgeable staff.