Customer Testimonials
Quick, friendly 90-day service check on new mountain bike
The guys at the shop are knowledgeable and helpful.
I was recommended to Eddy's from a friend in Wooster, OH. Despite living down the street, I had never been. Everyone I encountered was super cool and helpful, and when I got my parts home everything was exactly what we needed. I will never go anywhere else for any bicycle needs I have. This place is the shizznittlebingbangsnipsnap!
Trek bikes
WH shop either has what is needed or can get it in a timely fashion
Shop manager Chris always takes the necessary time to direct me to the product that best meets my needs at a price I can afford.
Eddys extensive product line also gives me opportunity to maximize the value of my purchases.
For instance, I was initially unaware that a Saris climbing block would compliment the purchase of my Saris stationary trainer. This helpful insight saved me from being disappointed by a subpar training setup.
My oldest daughter’s first bike, a Specialized Myka, was purchased from Eddys when she was twelve. Now that she is eighteen and drives a car, her younger sister enjoys riding it, proving once again that buying quality merchandise is cheapest in the long run.
Good products, wide selection and knowledgeable sales staff makes Eddys my first choice in a bike shop.
The staff is always friendly and makes sure the service I need for my bike is done in a professional manner.
Friendly people, experienced workers, and more than happy to share information.
Great service.
Eric was very helpful in explaining how to add sealant to my tubeless tires and getting me all the tools and material for the job. The guys up there are always great at answering all of my questions.
Great products, fair pricing and exceptional, knowledgeable customer service. ALL rare qualities in this day and age.
Team is amazingly knowledgeable and patient! Great to work with!!
Erik in the service department did a great job on my bike repair.
Entire staff is top-notch.
Good products, great service!
The staff is knowledgeable and friendly. The store is spacious and fun to browse. We really appreciate the help with a warranty problem. It would have been very hard without help.
All of the products are great and the service is exceptional!
Thanks for being a bike shop you can rely on.
Friendly, honest service. Knowledge of products.
Everyone I dealt with was positive and professional.
Friendly, knowledgeable staff. Quick repair service.
It took a long time but they stood behind me about a defective bike.
They had what I wanted in stock and friendly staff.
Walked in with a tire problem which was fixed on the spot. The tire was thoroughly inspected and the problem was identified.
The technicians at Eddy's are the best. I've had my bike in for service twice and they fix it like new. Great job!
Prompt and pleasant
The employee's. Shop and knowledge
The guys took care of me in a pinch situation. Ended up doing several maintenance issues while I waited in order to get my bike back on the trail for an early morning group ride I had to lead. Thanks!
Awesome job with the bike shop, and thanks for the great advice on my tubeless setup.
Well, I set up my indoor bike trainer the same day I bought it and started Zwifting. I love that I can ride my bike indoors this winter. George ensured that I had everything I needed to set up my trainer. George is an excellent salesman and passionate about cycling. (Not to mention he is my brother too!)
Thank you Eddys Bike Shop!
Staff was polite and helpful.
Huge variety. Super helpful. Guy with the banana hat rocks