Customer Testimonials
Service department is always helpful and knowledgeable!!
Best services ever! Awesome staff. I bought my grandson a 16” bike on Saturday. The gentleman helping us said they needed to assemble the bike and said there were a few bikes a head of ours and it should be available for pick up Sunday. We were ok with that but he seen the disappointment in my grandsons face and asked us what we were doing next. I told him we were going out to lunch. I received a call 45 minutes later that the bike was ready for pick up. He made my grandsons weekend’ Thank you so much for all you do.
I like Trek products and working with Frazier was a pleasure. Frazier told me what he would do and he did exactly that. He seems to genuinely enjoy what products he sells and he's focused on giving the client both what they think they want and what will work best for the money spent. Give that man a raise!
We arrived ready to by bikes and already did research on possible bikes. What we
weren't expecting was the level of personal customer service we received. Deb showed us different options and was very knowledgeable. She addressed my kids by their names and answered their questions as well. We have already taken the kids out with their bikes and they love them!
Friendly , good service . In & out
Friendly, helpful staff. Good selection of products. Convenient location.
You have very knowlegable and helpful employedes.
Very impressed with merchandise, both quality and quantity. Staff very knowledgeable as well!
Eddie's has great product and very friendly staff
Great people who are super helpful with a ton of knowledge, experience and expertise.
Great services! Friendly people!!!! And quick to take care of our needs!!
Very personal and professional services from people who know and love biking. It is very low pressure. You feel like they they care you get the right bike and not the most expensive. Evan was amazing to work with but honestly the entire team there is amazing.
The quality is the best. Great selection. Service is great.
Prompt friendly service.
Good selection of products & staff who know their products & offer sound advice.
Helpful service department who know bikes!
I felt Matt took kid time with me and really listened to what was important to me. I can’t wait for the weather to get nice so I can ride!!!!
Bike service staff asked insightful questions that helped me decide which maintenance options were best for my bikes.
Full range of bikes in stock and great, knowledgeable service.
Jake has been the best bike specialist I’ve ever worked with
The variety of bikes and staff make Eddy’s our go to. I’ve worked with Steve on three bike purchases and he is patient in answering all questions. He’s extremely professional and knowledgeable.
Great products, knowledgeable and courteous staff, fast efficient service.
Fast, friendly service from knowledgeable people, and a large selection of bike and accessories to choose from. Worth the drive from Chardon every time.
Great location, clean store well stocked with inventory and friendly staff.
Quality products and abundant inventory. Skilled well trained sales reps and mechanics.
Excellent service and help with setting up my new Specialized mountain bike.
They were ready with the rack ordered by the North Olmsted store, so this was quick and easy for me.
The Eddy’s team members are knowledgeable, accessible and willing to tap into inventory at other stores when needed.
Landon and his crew are always on top of their game. They have given me great advice as well as excellent service.
They have guided me on purchases so that I can get the best bike or accessories to meet my needs.
The service has always been rock solid.
I purchased my Specialized bike and Trek bike there years ago and always go there for my cycling needs.