Customer Testimonials
It was great that I could stop in and get a quick repair on my bike for a reasonable price. They were kind enough to get it from truck and put it back in. What I didn't like was the guy that said he would be out to get the bike, disappeared and starting helping other. I went back in and someone else helped me. Then that guy told me 5 for parts and 15 for labor. When a different guy rang me up it was 7 for parts and 20 for labor. I didn't say anything. I do have to say it was a pretty busy place on a Sunday afternoon. Just happy my old bike works again.
Very knowledgeable and great service. I have an ebike. Most other bike shops may have a couple or won’t work on an ebike. Eddy’s knows about e-bikes, services them, and has rows of them in stock. They even helped me to pick out a bike rack which is a necessity because my area isn’t really bike friendly and you need to transport a heavy ebike if you really want to ride.
Had a flat tire a few days ago. They immediately took care of it and I was out the door in 45 minutes. That is why I take the hour ride to go there.
Total service. Steve was great. The crew that came to Laurel Lake was awesome. Always go to Eddy’s
good products and good service
Great advice! Great service! Excellent knowledge of issues and how to solve them.
Great people!
Very fair in making repairs
Very professional
Everyone was very friendly
very knowledgeable professional staff
Tyler gave outstanding tech service!
Prompt, friendly, and knowledgeable service
The staff was very present and knowledgeable about the needs of a senior for buying a E-Bicycle. I believe her name Carol was very helpful in having the bicycle ready to ride it home.
Great service
I appreciate your friendly, knowledgable staff and your very efficient service department,
Everything went great. We were able to find the right bicycle for me--Trek Dual Sport--and I'm happy with the purchase.
Knowledgeable employees!!!
Service.
Friendly and honest.
Always great service!
Received expedited service to repair a ruptured tire following a crash
Excellent
Knowledgeable staff.
Top of the line as the bikes. Dean was very informative he helped me locate the color I wanted from another location also Eric did a great job assembling my new bike and getting it ready for me. Also Frazier helped adjust my seat and handlebar so I was comfortable. Wonderful team effort thank you very much!!!!!!! Reno
you had the tube in stock very helpfull
They are a class act
Extensive product choices and friendly, knowledgeable employees.
The Customer Service is EXCEPTIONAL!!! In today's world that is rare---and every employee we have worked with treated us like family:-)
The whole team here is great. They take time with you to insure you are happy. They do not pressure you to buy the most expensive. Evan was our sales great and was awesome.
Service is always friendly, efficient, done right. I brought my road bike in yesterday to have the derailer & gearing checked yesterday. The busy repair staff made a spot for me & did what turned out to be a somewhat more complex fix than I expected (derailer out of alignment) while I wandered around & chatted with staff. Repair staff kept me informed throughout & fixed it right. And, to my surprise, no charge. Since I bought the bike there (& several others too). Very pleased. My go-to bike shop.
Quality products & services