Customer Testimonials
Mike was great to deal with...... I didn't walk out with what I came to purchase, size I needed was not available.
Mike directed me to another bike which was very similar just not a low step. Mike knew I was excited to make a purchase on a great bicycle, so made my new purchase very enjoyable.
Your inventory of bikes are impressive with knowledgeable sales people(Tristan). Your service department is awesome also. Andre helped me and was knowledgeable and experienced.
Like the service - don't like the prices
I love this bike store. The sales staff and mechanics are the best - the only shop I will let touch my bike.
I always find what I want. If I have trouble finding something or ask for a recommendation, I always get help I need!
Quality work, great customer service and a speedy turnaround
Eddy's bike shop is always my first stop for accessories and when the time arrives to purchase a new bike, the staff is always very accommodating and helpful.
Very friendly and knowledgeable.
Friendly, knowledgeable staff. They're main goal was to ensure the bike we selected met our needs and fit correctly. They also made sure we got the best value for our budget.
Joe in service was very friendly and helpful. I would suggest a bell or something at the back bike repair service desk because no one was there and it was hard to get anyone’s attention. Would also suggest occasional discounts on the price of your servicing.
Friendly service and knowledgeable staff
Chris took his time explaining the details and differences in the riding shoes I was interested in and helped me find the perfect shoe.
Great service and loads of selection. Largest bike shop I've ever been to. They have everything!
Wonderful knowledgeable people
Quality of products and the quality of services wonderful at Eddie’s bike shop!
Service was great and very friendly and knowledgeable.
The staff is always super friendly and knowledgeable. They go out of their way to make solute that you gave the right product for you and that it is working properly.
You are local, and typically have what I need in stock,
I had a good experience buying a new mtb at Eddy's bike shop in Fairlawn OH
The absolute best service, and best prices in the whole world. Nobody does bike service like they do. If anyone were to ask me "hey, where should I go for bike stuff?" I would say "hey, check out Eddys Bike Shop in Rocky River".
Friendly demeanor.
Store is well stocked with a broad selection of bike models and technology levels supporting most regional needs. Also well linked to Manufacturing supply chains by a well informed and committed staff. If you can think of it this store probably has a well chosen example of it on site or at one of its other affiliated locations. In addition to its indoor display and repair space, the surrounding outside paved areas allow plenty of traffic free test ride surface perfect for close evaluation and close comparisons of their wide model inventory. This is truly a fun place to explore modern bicycle technology and culture.
The staff !
Always great service in Rocky River!
As soon as you go in someone will speak or ask if they can help you. Great prices on service a
Great customer service.
Very helpful.
Jimmy is top dog!
Everyone is accessible and if the person you are working with is unsure about something, they check with the veteran specialists.
Mechanical service is especially helpful
As I indicated on my google review, I was impressed with the individual attention and service that I received. I found the bike that I was looking for at a good price.
Great job but may me feel like i was back in the day ....🤔🤔🤔
I had work done on two bikes at the North Olmsted Ohio location, new tires with tubes and a general tune up done. They did an excellent job and both bikes look like new.