Customer Testimonials
Friendly helpful staff and good quality products
I didn't get his name, but the guy that helped me buy a $4 item made me feel like I was spending $1000.
Service was good, fast and reasonably priced. I was impressed.
Quality care. Quality service.
Very good service. They took care of a recall listed for a part on my bike that I had no idea was under recall. I thought that was a cool that they took the time to tell me about that cause they stay up on details. It's not always easy to find shops that offer service like that. I would definitely recommend Eddy's bike shop in Stow to anyone looking for a shop that has customer service as a priority.
Extraordinary service.
Reliable and quick.
Fast
Employees knowledge friendly and helpful! Products are quality.
Helpful and kind staff. Great products.
Great customer service- from the moment you enter the door!
I was able to find what I needed instantly, & only had to wait a short few minutes to checkout.
Great selection of bikes at all prices, friendly staff that know a lot about bikes and how to service. Service is a breeze ... stop in anytime at customer's convenience! So glad we purchased our bike at Eddys Bike Shop versus other retail stores.
Reliability
Large and inventory and friendly staff
Wide assortment of products and services.
Everything! Matt does a great job.
Great service
Amazingly fast turnaround
Customer service is huge for me…totally felt taken care of
Great Customer Service! Very knowledgeable staff!
Knowledge and helpfulness
Open every day
We rented ebikes & loved them. We thought the price was very fair
Fast service and tons of bikes and gear!
Always stop at Eddy's Willoughby at the start of my riding season. Knowledgable staff, they get it! Have never felt "sold," just leave ready to ride.
Frank was a great help. He was able to help me find exactly what I needed and he was very knowledgeable. I couldn't have asked for better service!
Service is top notch
Mitch. Nuff said.
Friendly and attentive service. great inventory.
Great people, please keep them happy and around for a long time!