Customer Testimonials
Every time I shop at Eddy's, the knowledgeable staff is always ready to help. On top of their excellent customer service, I recently had the chance to join the Night Ride in Peninsula—something I really appreciated, thanks to Eddy's thoughtful coordination.
Jeff was very helpful on the phone when we called to check availability but more than helpful in person when we came in to buy the bike
Andre was very helpful and the service was fast and reasonably priced.
We worked with Frank. He was a great teacher, helped my husband find a great used bike with a new helmet and water bottle holder, and went the extra mile to help him get on the road right away! I am extremely grateful to Frank and all of his patience and sincere care.
Everyone in the store was very friendly and knowledgeable and took time to talk to me about my needs. They let me ride the bike inside and outside the store and talked to me about what accessories I would need. They took their time and really made me feel welcome and heard
First and foremost, the customer service at the Stow facility was the best I've come across in a long time. Friendly, knowledgeable, and eager to help me. Second, they have everything you could need there. I haven't been in there since I was a teen. Now, about 20 years later, I'm blown away by the place. This will definitely be my go to place for anything cycling. I was struggling to attach a trailer for my kids to the back of my bike, they came outside, looked at it, took it inside and got to work. All I needed was a $20 part. They put it on for me at no charge, and I was on my way. It was great.
Fast efficient service with a great selection.
Everything
Matt was amazing at helping me with whole process of finding a bike. Thank you for everything!
Great customer service & reasonable prices!
Your saleswoman spent time with us familiarizing us with area bike trails. This is a friendly bike store. Not snooty to elderly bikers like some stores are.
Love it!
Great service!
Personnel is great. Very helpful & knowledgeable.
Terrific product selection.
Great shopping experience.
Thomas was AWESOME! He helped me surprise my husband with a whole new bike and setup and was professional and fun at the same time. Highly recommend!
Excellent knowledge and service by employees.
Good products and very helpful staff.
Large selection. Honor Trek sale prices.
John took time to explain the differences in the bikes I looked at.
Variety of products and knowledgeable staff
Very good quality knowledgeable sales people
Bike are fit to size
Friendly and knowledgeable staff
Great quality of your bikes. And they’re assembled. Friendly helpful staff.
Great staff, great selection. Good prices. Usually as cheap as or cheaper than Amazon.
Friendly, great work!!
People are the best
The personnel know what they are talking about. They are very helpful and ready to help you as soon as you walk in the door!
Professional and courteous service.
Lots of inventory. Experienced help.
Did a excellent job extremely happy with the service provided
Every time I come in there everyone is so pleasant and kind and provide exceptional service!! Will always recommend Eddy’s! It’s always so nice that the staff, I’ve been working with Matt more since I bought my Liv Avail a couple of years ago, he’s always honest and helpful! Very much appreciated!!