Customer Testimonials
The staff that I dealt with were friendly and helpful. I have a very inexpensive and old bike but they understood that it had sentimental value to me and treated it with respect. Kudos to the staff.
Very knowledgeable
Great service
Quality bikes and dependable service.
Top of the line bikes with great team members. Rob Kollin has sold our family two bikes recently and made my kids feel heard and made sure all of their needs were met. He answered every question and made sure we got the best bikes for our needs and budget.
I have seen your store in copley for years and the web
Eddy’s always goes above and beyond with service and support. Their service staff is super knowledgeable and friendly as well.
The service was professional.
Friendly staff
Wide range of products available. Staff very knowledgeable, helpful,offered excellent advice. The atmosphere at the store was of making the cyclists satisfied and happy.
I knew Exactly what I wanted. Taylor, immediately greeted me on my entrance. Kaylee, began searching for the item (a trainer) It was found in no time at all. Taylor, then completed the sale.
It was all done, and I was out the door in well under 10 minutes. So very fast.
Everyone was so very kind.
Jim Last name removed
Always friendly, knowledgeable and helpful.
Jeff is excellent, helpful and friendly!
Helg
The service tech was extremely helpful and provided
People are great. Good coverage in many bike categories.
Very professional and knowledgeable
Jimmy & the team always provide exceptional customer service!!!! We will only purchase bicycles from Eddys.
Friendly service the answers questions. Good products
The gloves I purchased fit perfectly and the price was discounted to my surprise. Bob was super informative, helpful and kind as well.
Always awesome service from Eddy's! You also have EVERYTHING anyone could need for biking!
I did some research about the type of bike I wanted before entering Eddy’s in Stow. As we walked in the door Frank greeted us and asked if he could help us. I told him the features in a bike that are important to me. He took us to the exact thing I was looking for and it happened to be on sale. He adjusted the seat and bars for my body size and checked and rechecked that it truly fit me properly. Frank described all the features of that bike and the similar bikes in the same category. (Somehow he knew I was going to purchase this Trek Verve 3 without me ever even saying I’ll take it). So I did buy it and he set me up with a few optional accessories which they mounted on the bike while my wife and I went to lunch. What a great experience! He even helped us fit it in the back seat of our truck.
So, in this time when service is lacking in many areas of business and most businesses can’t find good workers somehow Eddy’s found a great one! Keep up the excellent work. It was a true pleasure dealing with you!
All the best,
Jay and Kim Palmer
Helpful staff and good selection/sale price.
Helpful and knowledgeable staff. Good selection.
Renting e-bikes was quick and easy
I like the people-Krista, Steve, Taylor
John was very professional and knowledgeable such a pleasure to talk to.... not only about bikes and shoes! He is a real asset.
There is a good selection of products and the staff is helpful.
I used to take my bike into Century Cycle for servicing but was very satisfied with Eddy’s and the maintenance performed on my bike. They also replaced the chain.
All the employees at Eddys are extremely knowledgeable and always willing to help! They are prompt in their services and friendly to boot!
I highly recommend Eddys for all of your biking needs!