Eddy's Bike Shop

Customer Testimonials

Report a concern   October 25, 2023 — Rated 10 out of 10 by Barry Slifstein Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Very knowledgeable staff. I have worked with Fraser and he has been great. I bought the Trek FX 6 and I am very happy!

Report a concern   October 24, 2023 — Rated 10 out of 10 by M.R. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

The service is fabulous and their supplies are plentiful! Great selections and good quality. The staff is helpful and friendly. I tell everyone about Eddie's.

Report a concern   October 23, 2023 — Rated 10 out of 10 by S.M. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Customer Service!! Excellent.

Report a concern   October 23, 2023 — Rated 10 out of 10 by Michael Bruce Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

People are very friendly very efficheck and very helpful I'd recommend this place to anybody

Report a concern   October 22, 2023 — Rated 10 out of 10 by S.A. Eddys Bike Shop - Stow
What do you like about our products and services?

Service department has been really cool to deal with. My local shops, unfortunately, don’t want to do anything to any bikes that weren’t sold by them. They will gladly take your money for anything else but will refuse to even touch suspension, swap parts, etc. I’ve not had that issue with Eddy’s, period. And last time I was in I witnessed a random act of kindness from one of the technicians with some kids. It’s great to see this type of thing! Keep up the great work!!!

Report a concern   October 22, 2023 — Rated 10 out of 10 by George Guyas Eddys Bike Shop - Stow
What do you like about our products and services?

Had bike worked on twice. Good work. Bought helmets and a bike too. I like the place.

Report a concern   October 22, 2023 — Rated 10 out of 10 by J.K. Eddys Bike Shop - Akron
What do you like about our products and services?

Great service from the young man that replaced a spoke nimble on my tubular rim. He did it while I waited and he was very courteous and answered all my questions. The charge for the service was reasonable, as well.

Report a concern   October 21, 2023 — Rated 10 out of 10 by Steve Johnson Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

thank you for taking care of my fat tire bike and tire that arrived exploded--everyone was beyond helpful and nice and great conversation

Thank you
Steve Johnson

Report a concern   October 21, 2023 — Rated 10 out of 10 by J.S. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

It was too bad it took ao long to get a,bike tire, but it wasn't your fault so no worries. It will,be great on the bike.

Report a concern   October 21, 2023 — Rated 10 out of 10 by Donna Brys Eddys Bike Shop - Stow
What do you like about our products and services?

Service and sales department associates are knowledgeable and professional.
Service dept. works to ensure you understand the parts & labor required for your repair.
Communication is phenomenal, calling, texting and emails to share repair quote and notification when repair is complete.
Eddie's is the only place we've used for over 20 years to purchase and/or service our bicycles.

Report a concern   October 20, 2023 — Rated 10 out of 10 by J.H. Eddys Bike Shop North Olmsted
What do you like about our products and services?

The products and the service.

Report a concern   October 20, 2023 — Rated 10 out of 10 by Jared Cook Eddys Bike Shop - Stow
What do you like about our products and services?

Everything is fantastic from the staff to the service

Report a concern   October 20, 2023 — Rated 10 out of 10 by J.B. Eddys Bike Shop - Stow
What do you like about our products and services?

Excellent service and feedback.

Report a concern   October 20, 2023 — Rated 10 out of 10 by A.G. Eddys Bike Shop - Stow
What do you like about our products and services?

Good selection and friendly people!

Report a concern   October 19, 2023 — Rated 10 out of 10 by S.A. Eddys Bike Shop - Stow
What do you like about our products and services?

Staff is always willing to help as tend to be super friendly!

Report a concern   October 19, 2023 — Rated 10 out of 10 by Steven Hansen Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

The staff are friendly and knowledgeable, and their inventory is good and increasingly diverse!

Report a concern   October 18, 2023 — Rated 10 out of 10 by C.Z. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Staff is always very helpful Nice selection of bikes.

Report a concern   October 18, 2023 — Rated 10 out of 10 by Russell Earp Eddys Bike Shop - Stow
What do you like about our products and services?

Eddy's had exactly what I wanted on a hard to find item. Worth checking out their shop. Quick ship, good prices, multiple locations. Great shop

Report a concern   October 18, 2023 — Rated 9 out of 10 by C.M. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Qualified staff who resolve technical issues quickly and professionally.

Report a concern   October 18, 2023 — Rated 10 out of 10 by Dave Sherry Fussner Eddys Bike Shop - Stow
What do you like about our products and services?

Really great place to buy your next bike. Nice folks there that know their products extremely well. Bought many bikes from Eddie's and have been happy with all of them.

It's great to still be able to purchase from a real brick and mortar store that has been in business for so many years and can take care of you after the sale.

Dave and Sherry Fussner

Report a concern   October 17, 2023 — Rated 10 out of 10 by R.L. Eddys Bike Shop North Olmsted
What do you like about our products and services?

You have a great selection and wonderful people to help make good choices

Report a concern   October 17, 2023 — Rated 10 out of 10 by M.P. Eddys Bike Shop - Stow
What do you like about our products and services?

Extremely timely and seemingly very thorough!

Report a concern   October 17, 2023 — Rated 10 out of 10 by Rob Beahn Eddys Bike Shop - Stow
What do you like about our products and services?

Always amazing communications and customer service.

Report a concern   October 17, 2023 — Rated 10 out of 10 by D.A.C.S. Eddys Bike Shop - Stow
What do you like about our products and services?

Very friendly, very knowledgeable, very helpful

Report a concern   October 17, 2023 — Rated 10 out of 10 by J.B. Eddys Bike Shop - Stow
What do you like about our products and services?

Great personalized and knowledgeable service with a wide range of models available.

Report a concern   October 16, 2023 — Rated 10 out of 10 by R.S. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Great service. Friendly and knowledgeable staff and good prices.

Report a concern   October 16, 2023 — Rated 10 out of 10 by E.S. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Great service

Report a concern   October 16, 2023 — Rated 10 out of 10 by T.B. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Friendly and knowledgeable staff.

Report a concern   October 15, 2023 — Rated 9 out of 10 by Michael Madorsky Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

very well organized shop. All the employees were very knowledgable and very happy to help me with my repair issue.

Report a concern   October 15, 2023 — Rated 10 out of 10 by Jon Bettac Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Customer service is fantastic. They treat you like your are the most important customer. Everyone that I have spoken with has been very supportive and helpful.


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