Customer Testimonials
Professional, knowledgeable staff.
Knowledgeable staff
Service is great.
Excellent service and quality products
I had a flat and they had my tire fixed in less than 15 minutes. Service was beyond fantastic!
Knowledgeable and friendly
Dennis did a great job helping me out in a pinch!
Attentive and supportive as well as helpful. Everyone has a different problem and a story. thanks for you support and ability to fix and in a timely way. See you soon. Suzanne Blaser
You did all you could do to get my bike to me in a timely manner. I appreciate the help from your friendly and knowable group. Thanks for doing what I needed.
Excellent customer service with knowledgeable people.
Excellent service
Nice and experienced people and large selections.
Our salesman was very knowledgeable and helped me choose the right bicycle for my needs! Easy seamless purchase.
I purchased my bike at Eddy's and have always had great service. Excellent and knowledgeable staff,
Purchased my E bike here and was treated well before and after the sell . Service was top notch 👌 . Their the largest bike franchise in Ohio for a reason.
Very wide selection and ability to customize to my needs
Very friendly staff. Bicycle rentals worked well. The only thing we needed was clear safety glasses during our ride.
Replaced my tube while I waited.
Trek
Kevin was very knowledgeable and friendly. He made us feel like our needs were his top priority.
They sales people were very nice and helpful when choosing my bike.
Everybody was helpful and wanting to give us a great purchasing experience despite some trials adjusting our new bike.
The service is great! They are very professional, and they explain and show you how to operate what you purchase.
Thank You in advance.
Strong customer service
It’s a one stop shop. The product lines are perfect for the serious but not maniacal cyclist.
There are enough “seasoned” staff to help with questions and choices without “too much” eye rolling!
Service knowledge was great I was well informed about all my questions I had
Kevin was more than helpful when I came in with an issue with my bike.
Very helpful! Helped me pick out a bike and helped install the bike rack!
Great service, I felt welcomed and comfortable even though I have very little bike knowledge beyond the bare basics. My only minor complaint is feeling “upsold” at any opportunity. Not high pressure and I know I could just say no. I’m sure everyone is working on commission.
Very nice people work there. Dennis was very efficient and helpful and he fixed my grandson’s bike in a timely fashion.