Customer Testimonials
New store layout is nice. Team very nice and helpful.
I appreciate that you carry a hand picked selection of the highest quality gear - not endless choices of the same thing.
Thank you so much for your patience in finding the perfect bike. My son is in love and ready to go!
Service person was great!!
Dan was a great help when we first stopped to look at e-bikes and when we returned he was again very supportive. Tom also provided a few good suggestions when we retuned to pick up our new toys.
Thanks for the good service!
Friendly service even when they are very busy
the service was amazing! John explained everything we needed to know about our new ebicke and bike rack and acted as if we were the only ones in the store
The friendly nature of all the bike techs servicing my bicycle is impressive. Your products are definitely high quality. Prices are relatively competitive as well. I have no complaints about Eddy's!!
The staff is the friendliest and knowledgeable about all things bikes!
The service I received today was exceptional! The staff spent lots of time helping me put new cleats in my bike shoes. My purchase today was very minimal, but due to the service I will definitely be back and not hesitate to buy my biking supplies and bikes next time I am in need.
Always great products and service !
Eddys was able to get me a hard-to-find bike - Trek Verve. Thomas was very helpful. After seeing how a bike rack attached to my car, I was able to exchange it right then for something lighter/easier.
Great knowledgeable and kind staff. They create a welcoming and fun environment.
Great service & knowledgeable staff
Good service
The person who helped us was very friendly and knowledgeable
I have bought several bikes from your store. I also consider your service to be outstanding.
Everyone was very knowledgeable and helpful.
Customer service
Great service
Friendly knowledgeable staff !!
Friendly and very helpful staff
We only buy bikes here. A+
Friendly and very helpful! Tuned my bikes up quickly!
Came in for CO2 cartridges and someone asked if I needed help immediately. Was in and out in a couple minutes. Great experience.
Eddie’s focus on customer care when you walk in. The door is much appreciated. In addition, the inventory in the store has everything you could possibly need for bicycling.
I feel like you always have quality bikes for sale. My son and I were really impressed with how you have changed the floor plan at the Rocky River store. It was much more inviting and organized.
Bob did a great job helping me to get a new bike. He asked all the right questions and helped make the decision that was right for me. We also had brought another bike in for service. Everything was done within a reasonable time and cost. Thanks Bob for the great experience!
Heather Cottingham
Customer service was awesome
Thank you for the quick and expert repairs on my son’s bike!