Customer Testimonials
The staff is always friendly and helpful.
Friendly, knowledgeable sales people, quick service, pretty fair price.
Andre is doing a great job.
Quality bikes and helpful staff
I live in Sagamore Hills and Eddy's in Stow is definitely not the closest bike shop but I've been going there for decades because I've never had a bad experience. Whether I'm shopping for a new bike or in need of basic maintenance or repairs, everyone I've ever spoken to at that location to has been friendly, knowledgable, and extraordinarily patient.
It was a simple event. I had a flat tire they used expert knowledge to put a new innertube in. requested additional one for the likely event it will occur again. SOVED .... Super simple quick and used apple pay didn't even need my wallet...
the salesman was very informative and patient
Great service. Explained exactly what was needed to make repairs and got it back same day
The staff is always more than helpful and willing to assist with whatever questions you may have and finding the right product and set up for the writer
Friendly service, and wide selection of bikes. Found exactly what i was looking for.
Very knowledgeable and friendly service.
excellent customer service from Conner
I asked for a tire repair - the technician was ver6 helpful in selecting a new tire and put it on right away. Thank you!
people - answered questions and spent time helping me adjust my bike
The customer service is great.
Prompt and cheerful service, got help finding the phone case replacement I needed and a little assist getting it screwed back on properly. Had a nice chat with the gal who helped me out. (Katie? Kaitlin?) cool glasses.
Timely and professional service.
Tremendous selection on bikes and products and the best bike shop staff in the planet 🌍
Bike maintenance and knowledge of Andre to help in bike repair.
Was very pleased with my visit. Came in for some replacement Presta valve caps and a reliable pressure gauge. Caps were free, gauge works very well and price was fair. All good!
Knowledgeable, fair price and friendly!
Quick, courteous service. Explained the problem. Fixed it rapidly
Excellent service and parts
Personalized service, follow up, enthusiasm, committment
Friendly staff and fast turnaround
The mechanics in the service department are willing to discuss any problems with your bike and offer multiple solutions
There is a wide selection selection of bikes available as well as accessories. Rarer bikes like Pinarello aren't carried however.
Communication! I had several conversations with shop techs about options for fixing my bike problem & making some adjustments. Everyone was engaged, helpful, friendly—techs went right to store merchandise to create options for What I wanted. When I’m in the market for
My next bike I won’t go anywhere else.
Great service and great staff. Lucky to have such a quality group of bike shops in our area.
Helpful staff and great selection of parts