Customer Testimonials
I always appreciate the helpful, friendly service at Eddy's.
Friendly , knowledgeable staff. Good service, fast turn around on service work.
Everyone is very knowledgeable and patient with all my questions!
knowledgeable and friendly staff
Great service and selection. Awesome staff and well organized, clean and lit store.
Jeff was knowledgeable, friendly and helpful. He was able to match my riding needs with the right bike for me.
Great Store, and bike mechanics.
The bikes were great, the service was great, it was a lot of fun!
State of the art service
Josh was great to work with! He helped me choose a bike.
I was in a pickle with an impending bikepacking trip and newly unwell bike. You guys were able to order the part in super quick- AND install on the bike and have me ready to go before the weekend arrived. Total life savers. Staff was super kind and helpful.
No doubt will come back in the future. You guys were great.
You are the best bike shop in Lake County. Only place I consider when I am looking at bikes.
Always helpful, even without a sale!
Very friendly & understanding your needs on repairs . Did a good job on repairing my bike so I can ride it again, it was not in good shape . It was costly though, more than what I expected .
I have been going to Eddy’s since I moved to the region in 1995. The staff has always been kind and knowledgeable and (best of all) never condescending or high pressure.
What I like most in a shop is someone who can discuss the merits of different types of equipment, such as tires, tubes v. tubeless, chain lube, waxed v. wet, etc.
I also want to be able to have confidence in the mechanic working on my bicycle.
For reference, I bike anywhere from 6000 miles to 10,000 miles per year.
Beautiful store with a serious inventory. Would like to see more jerseys however.
Knowledge and friendliness
Ian did a geeat job on my bike.
Very happy with your service, thanks.
Steven resealed my tires as I waited, was able to finish my bike trip for the day. Thanks much.😁
Everyone was very helpful and nice. I love my bike and accessories!
Every time I take my bike there they are very professional knowledgeable, friendly they do not sell you stuff that you do not need. There’s a reason why they’ve been in business so long. They’re honest personable bottom line. There’s nowhere better.
Your Knowledge and background of your employees
Personal service. Thorogh and patient with questions.
Staff was very friendly, knowledgeable and I didn't need to make an appointment to bring my new bike in to get checked out.
Always a vast selection and great service. My last three purchases i traded up from the model I originally viewed.
I appreciate the time the staff takes to ask questions to understand my needs and then make excellent recommendations.
I have recommended Eddy’s several times to colleagues, friends, and family.
Frank, who normally works at the Stow store, was fabulous! Thank you for helping us get our daughter her first adult bike!
Knowledgeable, friendly staff. Excellent repairs and service. Seriously, off the charts helpful!
Fast and friendly