Customer Testimonials
Gave me a date and kept to it!
I’m only a weekend bike rider. I sit rather erect and stop whenever butt sore. You folks have everything that I’ll ever need.
Everything
Staff were helpful and willing to check out my bike and talk for an extended period of time.
Great service and products as well as convenient location
Had my hard to find product and flavour.
Friendly and helpful when picking up my bike. Went over some basic maintenance details and answered all my questions
Personal service
Treat yourself and by the bike you want. Took me 55years to finally by a QUALITY bike and it is nite and day difference. The old saying goes " Buy good bed and good boots, you will be in one or the other". Elbows ,wrist and one knee are telling me THANK-YOU. Just one gripe, wish they would of threw in a Eddy's bike shop water bottle..
Had service done on an old bike
Friendly and knowledgeable staff. Provide help as soon as you walk through the door like an old time hardware store. They can relate to any kind of rider from novice to expert without judgement.
Same friendly service I became accustomed to with Century Cycle.
Friendly staff, quick servicing and repair.
Everyone I interacted with was very knowledgeable and helpful, and they did a great job with my bike tune-ups!
Tristan was very helpful and guided me to my first pedal assist bike.
Cody was great! Knowledgable, friendly, professional! Answered all our questions about bikes. Set up trial ride for me. I will come back for service and advice. Thank you Cody!
Thomas was our sales person and he was excellent in multiple ways: exceptional knowledge of different bikes and features that meet cyclists needs, salesmanship that was attentive, patience, responsive and informative. We purchased 2 off-road bikes that were great from the getgo.
We’ll be back for a road bike shortly.
Excellent customer service and extremely knowledgeable people!
I like the personal touch - oh I can go to bike shop and make an over the counter purchase only to figure out on my own how to make it work, whereas with Eddies youse guys answer question on how stuff works and will assist on request. Don’t see that kind of service these days
Have always been very helpful and a returning customer over other shops! Prices are good but customer service I think is top notch! Some of the other shops made me feel like I was inconveniencing them as yours did not!
After a long period of our bike order getting lost in another state, Eddy's righted the ship back for us. We appreciate the effort and kindness applied to us and especially my grandson Jeremiah.
Thank you,
Dr. Gary C. Domanick
Richfield
The people that work there are very helpful and knowledgeable.
Thank you!
Staff was very friendly and helpful. Made my shopping experience stress free and pleasant.
Everyone is friendly and wants to help.
I dropped my son’s bike off for repairs and it was ready earlier than promised, actually the same day!
great service
John Redmon was great. Very knowledgable and took the time to talk to me and figure out what best suited me. I will come back because of John.
Everyone I spoke with was friendly and educated about the Trek bike I purchased. I had to wait for my bike delivery due to a factory delay and the staff kept me informed regarding the status and made every attempt to get me my bike as soon as possible. Chris Bednar was my sales person. He was very knowledgeable about the best bike for me when I explained my needs.
Timely service