Customer Testimonials
Quick service and reasonable price.
Kelly was very efficient in locating and installing a new inner tube and tire. Her advice was helpful for a future purchase.
The staff was honest and informative.
Customer service.
The service was very friendly and you all looked at my bike immediately, whereas I thought it would be a drop off and wait situation. The person helping asked questions and after not riding for a long time I left encouraged to get back on the bicycle! I even rode home.
Wide selections of different products. The staff is very friendly and knowledgeable. I’ve purchased 2 bikes from your shop and have recommended your shop to numerous friends. Three friends have purchased Townie bikes from you from riding my bike. I also have a daughter and boyfriend who are thinking of purchasing Townies. Very happy with my interactions with your store.
Good variety of parts and bikes
Good service
I was at the Rocky River store on 07-17 and purchased a pair of Pearl Izumi Shorts. When I tried them on at home, I noticed that they did not fit like the other two pairs of the same shorts that I have been wearing for some time. I tried to return them to the North Olmsted store and was directed to return them to Rocky River because the computer systems at both stores were different. No problem as both stores are close by, and the return was seemingly entered in the computer at Rocky River. In both stores, I received the help that I needed and a new pair of 2XL shorts was located at the Stow store by Thomas at North Olmsted and he requested that they be sent up to the store and that he would contact me when received. At this point, I am happy, however, I am still waiting to see the credit of $91.80 on My VISA card and hope it shows up soon.
The staff was very helpful:))
Great staff members who are knowledgeable and helpful. Clean store, great service. Highly recommended!
Great staff, great products, great service.
I walked in with gears that were broken and they fixed them while I waited. Good service
Friendly staff and plenty of items. Everything needed for bikes.
Great selection of top quality bikes and knowledgeable personnel
The staff at Eddy’s is great to work with.
This is my second experience with them and I will definitely return if my bike needs service again.
They’re efficient, knowledgeable and they explain everything thoroughly. I would highly recommend Eddy’s.
Michelle Fuller
Great service, helpful .
The products are quality products and the staff is very easy to work with and are very helpful!
Great and helpful staff. Answered all my questions and picked good tires for my need
Sales was great my family purchased 6 bikes in 3 weeks
I took my bike in for a new inner tube and asked them if they could change my bike chain. My wheel needed to be replaced since it was worn out. The fix was super fast and my bike is working great!
Very courteous and professional staff................I was given options and prices in a straight-forward manner. The work was done promptly, and I picked up the bike. ALL GOOD!!
Friendly knowledgeable staff.
High quality
Great service and knowledgeable staff !
Good selection
Good prices, good selection, great staff!
Great service department, knowledgeable sales people. Thanks!
Service department was able to fix my tire while I waited.
Quality and good service!
These folks are the best! Very informative and friendly. The pick up of our new e-bikes was very smooth. Looking forward to putting some miles on and going back for the 90 day check up! Thank you Eddys bike shop.
GREAT SERVICE