Customer Testimonials
I would like to mention Chris a manager at Eddy‘s in Stow Ohio as being a professional customer service representative and manager. His help was greatly appreciated as I needed to navigate the bicycle I needed . Communication was outstanding with in store and calls. I am very pleased and would recommend eddy’s
Your staff is amazing! Thank you so much Deb, Steve and Josh! I couldn’t ask for more knowledgeable and friendly people to help me with my new bike!!!
Jody S.
Great store with great customer service
Best customer service very helpful an attentive.
Awesome people and awesome service!
Very friendly, professional service every time I’ve been there. Would recommend to anyone!
Great customer service
Anthony is great to deal with. He's a great employee.
We love working with him and will continue to go to Eddy's and work with Anthony.
Very friendly, helpful and knowledgable staff with great products.
knowlegable sales people and great inventory of bikes and accessaries
Very friendly and knowledgeable, great quality products but definitely expensive.
All of the employees are courteous and helpful. They went out of their way to listen to our needs and follow through. Yeah Thomas and Issah.
Very helpful. Helped me seek the best solution to my problem.
Your people are awesome.
Such a wide array of products. An extremely helpful and well informed staff. The hugs are just a bonus!
The gentlemen that helped me were knowledgeable, and patient, and took their time to answer my questions making sure I fully understood the information given to me.
Store, store employees and inventory
HONEST organization
Great customer service. My sales rep was very patient and took the time to answer all of my questions.
Team took the bike in on a quick derailer adjustment for wife and got her out quickly
The clerk referred us to a bike mirror that he has. It is great
Steven was wonderful. I did come in lazer focused on the trek fx e bike because I didn’t want to purchase another bike tack. This one 40.13 lbs which fits on my 2 bike racks…..no need for a e-bike platform.
Have the very old swing daddy, but overall capacity is 160 lbs…the trek…40 lbs so think im okay. The other, ridgeback for two bikes….80 lbs.
Thinking im ok
Will contact with any questions.
Btw….first on my street with an e bike😉
Very helpful staff that gave me great advice and showed me options. Thanks!
Quality
They know what they sell/do.
Employee Evan S was extremely helpful and knowledgeable, assisting with all my questions and bike repairs while explaining everything being done at an understandable level for a beginner like me.
Would recommend to any who need bike work, regardless of experience.
Very helpfully staff.
I appreciate the sales persons assistance and recommendations.
Nice gentleman I met,,Jake,who was prompt efficient and helpful.
Thank you .
the sales force was very informative and kind and knowledgeable about their bikes and accessories.
The repair shop quickly assessed the needs and reviewed prior to taking the bike. Very efficient. Service was ready prior to estimated dates.