Customer Testimonials
Most knowledgeable stall who are extremely helpful and efficient.
Took my bike into big bear bikes pickering, 17th October couldn't have asked for better service, cheerful and friendly staff, knowledgeable definitely go back again and recommend to a friend, think the member of staff was mike or mick, a credit to you thanks for all ur advice and help it was much appreciated, definitely employee of the month
They were so helpful nothing was too much trouble very good to deal with.
Knowledgeable staff.
Extremely helpful staff.
Have fixed bike at short notice if possibly could squeeze it in
Great service, friendly staff, very pleased with my new bike.
The range of stock you offer. I often recommend you to my other cycling buddies.
Friendly honest service
Local, friendly, helpful. Good technical knowledge about all products, not just bikes.
Excellent bike service and the staff are very helpful and friendly! Thank you
Offer top quality products at reasonable prices excellent service and after care.often pop in just for a chat or just to view latest bikes.great allround team and always friendly.
The level of detail, and expertise shown by Mike during my bike fitting was way beyond what I imagined.
As much information about me, if not more, provided than that of the actual bike. Some real insight given into issues when riding, but observations in general I’d not known before.
The explanations provided made a great deal of sense, and showed me what was happening, and why.
Look after me well and I have great banter with the guy on the counter!
All products are laid out easy to see and find anything that’s not there just ask and the guys help out straight away.
Ace service again from start to finish cheers guys
Great products at competitive prices
Very friendly staff and happy to help in anyway
Large range of bikes and components with very helpful and friendly staff
Great customer service, good products.
My brand new TREK Powerfly fs 9.7 particularly. But staff and service was excellent. All willing to spend time with me explaining and informing me. I knew nothing about electric bikes but learned lots.
Good selection and quality. Staff are knowledgeable and helpful. Quick response to queries.
The service is excellent, l would tell anyone to go there
The staff where very helpful with good knowledge,made choosing the bike for me a lot easier.
Great friendly service
Excellent friendly and helpful customer service.
Excellent service, great guys!
Helpful and friendly staff, bike ready very quickly.
We went in knowing nothing about the bikes you explained everything we needed to know and we are welcome to call any time if we have a problem. Thank you
Great Products with a variety of Bike Brands ,Accessories and Options,competitive prices,great service and after sales service.
I just wish the company was nearer to where I live!!!!
You feel you are buying not just the bike itself but the whole support system in the event of any queries/problems.
I may even consider taking my bike to Pickering for service and coincide it with a holiday in our camper van!!!
Bob Hill
Trek Electric Bike
Good quality bikes, nice srevice, assurance that i can go back if I encounter any problems.
Great service and a wealth of information provided to me. Thanks.
Great variety of bikes at all prices, staff friendly and helpful towards knowledge about the bikes and making the bike right for a comfortable ride