Big Bear Bikes

Customer Testimonials

Report a concern   May 9, 2020 — Rated 10 out of 10 by A.D. Big Bear Bikes
What do you like about our products and services?

Very knowledgeable, very Friendly,.

Report a concern   May 9, 2020 — Rated 10 out of 10 by J.W. Big Bear Bikes
What do you like about our products and services?

Always friendly and helpful, I appreciate you being open during the covid pandemic, and am very grateful for the repair you did on my bike.

Report a concern   May 8, 2020 — Rated 10 out of 10 by K.S. Big Bear Bikes
What do you like about our products and services?

Friendly service and super quick bike building! Thank you ๐Ÿ˜Š

Report a concern   May 8, 2020 — Rated 10 out of 10 by S.N. Big Bear Bikes
What do you like about our products and services?

Excellent service / collect and delivery

Mechanics sorted issues on Cannondale that have stopped enjoyable rides since purchase

Report a concern   May 6, 2020 — Rated 10 out of 10 by Chris Hoggard Big Bear Bikes
What do you like about our products and services?

Great local shop with excellent knowledge. Would highly recommend.

Report a concern   May 6, 2020 — Rated 10 out of 10 by T.S. Big Bear Bikes
What do you like about our products and services?

Very helpful workshop staff and very knowledgeable

Report a concern   May 3, 2020 — Rated 10 out of 10 by Rob Wilson Big Bear Bikes
What do you like about our products and services?

Great bikes and very friendly and helpful staff. Special thanks to Alex whoโ€™s helped me find the right bike. Thanks ๐Ÿ˜Š

Report a concern   May 3, 2020 — Rated 10 out of 10 by Geoff Burke Big Bear Bikes
What do you like about our products and services?

A great range of models from most of the popular manufactures. Very knowledgeable staff who are friendly and not pushy, taking the time to explain and advise the correct equipment for your needs thereby ensuring great customer satisfaction.

Report a concern   May 3, 2020 — Rated 10 out of 10 by Catherine Scriven Big Bear Bikes
What do you like about our products and services?

Great informed and non pressured advice.

Thanks.
Bill

Report a concern   May 3, 2020 — Rated 10 out of 10 by D.H. Big Bear Bikes
What do you like about our products and services?

Service excellent,and there are always pently of products to choose from.

Report a concern   May 2, 2020 — Rated 10 out of 10 by Matty Hall Big Bear Bikes
What do you like about our products and services?

Brilliant service very helpful. Explained everything very well and set the bike up perfect.
Cheers

Report a concern   May 2, 2020 — Rated 10 out of 10 by R.P. Big Bear Bikes
What do you like about our products and services?

Quick, efficient and expert knowledge service from start to finish ๐ŸŒŸ
Bikes have literally just been delivered, can't wait to get out for a ride! ๐Ÿ‘๐Ÿป

Report a concern   May 2, 2020 — Rated 10 out of 10 by Sarah Owen Big Bear Bikes
What do you like about our products and services?

Friendly staff and excellent quality bikes.

Report a concern   May 1, 2020 — Rated 10 out of 10 by Martyn Thompson Big Bear Bikes
What do you like about our products and services?

The knowledge that you had to answer questions and give me confidence that I was making an informed choice in purchasing the correct bike. The prompt service, the time taken to set the bike up before I took it away even in these difficult times.

Report a concern   April 30, 2020 — Rated 10 out of 10 by R.C. Big Bear Bikes
What do you like about our products and services?

Product fitted correctly and everything in emasculate condition. Relevant features of bike explained throughly.

Report a concern   April 29, 2020 — Rated 10 out of 10 by Steve Baines Big Bear Bikes
What do you like about our products and services?

The shop is still well stocked and well presented, even though it must be difficult getting supplies at the moment. Customers are encouraged to use sanitisers or gloves on arrival which were both evident at each end of the shop.
A barrier is evident to try to restrict the number of people in the shop at one time but staff are sensible and remain jovial and polite.
The heartening thing for me is, even though they are clearly busy pricing seems to have stayed the same as has the quality of the service.
Hope they can all stay safe

Report a concern   April 29, 2020 — Rated 10 out of 10 by R.H. Big Bear Bikes
What do you like about our products and services?

Great advice and Really helpfully. Will defo be using again.
Thanks guys!

Report a concern   April 28, 2020 — Rated 10 out of 10 by N.J. Big Bear Bikes
What do you like about our products and services?

Very good efficient and friendly service. Everything clearly explained and the bike is fantastic

Report a concern   April 27, 2020 — Rated 10 out of 10 by Nicola Riley Big Bear Bikes
What do you like about our products and services?

Excellent customer service and provided the bike the next day at such short notice, thank you!!! Staff very friendly and helpful in the shop, would highly recommend!

Report a concern   April 27, 2020 — Rated 10 out of 10 by Eileen Greenhaigh Big Bear Bikes
What do you like about our products and services?

We had a really great experience from the moment we stepped in to BBB. A very enthusiastic , informative guy called Alex looked after us .He listened to what I was looking for in a bike and we tried it out in the car park. Complete with helmet and bag all set to go , we were able to purchase the bike and take it home the same day. Thank you so much Alex and David BBB , we will recommend you very highly on every aspect .kind d regards Eileen Greenhalgh.

Report a concern   April 26, 2020 — Rated 10 out of 10 by Jamie Dixon Big Bear Bikes
What do you like about our products and services?

Have used BBB for many years and do not have a bad word to say about them. Always helpful, polite and approachable. Servicing or repair done expeditiously and any problem solved. Would happily recommend their services.

Report a concern   April 26, 2020 — Rated 10 out of 10 by Robert Birkinshaw Big Bear Bikes
What do you like about our products and services?

Prompt, efficient, friendly service

Report a concern   April 26, 2020 — Rated 10 out of 10 by J.P. Big Bear Bikes
What do you like about our products and services?

Great service. Polite and friendly.

Report a concern   April 26, 2020 — Rated 10 out of 10 by Errol Barker Big Bear Bikes
What do you like about our products and services?

Made to feel welcome the minute I walked in even in these hard times, all staff were friendly and helpful and knowledgeable about the products and answered every question I asked, quickly and efficiently, and gave me a lot of confidence about my purchase..

Report a concern   April 26, 2020 — Rated 10 out of 10 by J.W. Big Bear Bikes
What do you like about our products and services?

Friendly and efficient

Report a concern   April 24, 2020 — Rated 9 out of 10 by Kate Howlett Big Bear Bikes
What do you like about our products and services?

Helpful staff

Report a concern   April 24, 2020 — Rated 10 out of 10 by Peter CashArcher Big Bear Bikes
What do you like about our products and services?

Very quick, very good service

Report a concern   April 24, 2020 — Rated 10 out of 10 by Damon Elder Big Bear Bikes
What do you like about our products and services?

Local, friendly, trustworthy

Report a concern   April 24, 2020 — Rated 10 out of 10 by Christopher Batty Big Bear Bikes
What do you like about our products and services?

Very helpful service from MIKE, including a fitting and trial ride on the new bike. Thanks also to DAVE for delivering it to Scarborough.

Report a concern   April 22, 2020 — Rated 10 out of 10 by J.O. Big Bear Bikes
What do you like about our products and services?

Great local service.
Friendly knowledgable staff and a wide range of bikes and accessories.
Highly recommend.


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