Customer Testimonials
Great staff: always welcoming and unhurried and happy to chat; very knowledgeable and able to advise; very helpful.
very good fast reliable friendly service
Great after-sales service with very friendly and helpful staff.
Excellent service and friendly staff.
nothing is too much trouble.
Email when job is ready for collection is a nice touch, no need to ring and ask when its ready!
I’m new to cycling and found the staff to be v helpful and informative.
Friendly knowledgeable service from Alex, good product range
Good selection in stock. Knowledgeable staff
We have just brought a set of family bikes from Big Bear Bikes and was so impressed with the service we received. All the staff were so helpful . They talked us through every step of the process, fitted our bikes well for each family member and made any adjustments needed. Nothing was ever to much trouble and we are really happy with our purchases. Thank you so much to Mike and his team.
Great service
Wonderful service and great staff. Fab bikes.
The information about products was very useful in my decision to buy the electric bike
Excellent bike and really helpful friendly staff
Approachable, friendly and knowledgable staff.
Great service and friendly knowledgeable staff
friendly, helpful advice at all times
Always very helpful in both the works and sales
We came in to enquire about a Thule tow hitch mounted bike rack. The help and advice we received was exemplary even down to trying it on the car to make sure it was what we wanted and could manage.
A big thank you to all concerned at Big Bear Bikes. Nothing was too much trouble.
Staff are knowledgeable, friendly, courteous and extremely helpful. They deal with you in a personable but professional manner.
I thoroughly recommend them.
Peter Shaw
We received a first class , competent and very informative service from our first enquiry about ebikes.
Nothing was too much trouble and David and Alex had us testing several different bikes until they found the perfect fit for us.
I cannot recommend these guys and Big Bear enough
Top lads!👍
Personal guidance and advice.
We've been a few times now and its nice to be recognised
Thorough service. Quick & efficient
Found the bike that best suited me, the staff were very friendly and helpful with detail and spec on the bike. Would definitely recommend to a friend or family
Friendly customer service and a good range of products
Top Service! Top Guys!
Lots of nice products that the staff understand fully. Our preferences were considered in the suggestions made.
Great service and friendly staff
I have recently had my bike serviced and was pleased with the service I received. I would certainly recommend BBBikes to the there.
Thank you,
Anne
All the staff are awesome! ;)

staff were very helpful and courteous , a pleasure to deal with