Big Bear Bikes

Customer Testimonials

Report a concern   December 8, 2019 — Rated 10 out of 10 by Jonathan Bowman Big Bear Bikes
What do you like about our products and services?

The service I got was brilliant , Alex was very helpful with helping me chose a e bike and guiding me on which one was the best for the price I had in mind will be back to see what new products and clothing the store has many thanks

Report a concern   December 6, 2019 — Rated 10 out of 10 by T.C. Big Bear Bikes
What do you like about our products and services?

Good knowledge, helpful staff👍

Report a concern   December 6, 2019 — Rated 10 out of 10 by Jon Williamson Big Bear Bikes
What do you like about our products and services?

Fantastic personal service. Really knowledgeable and friendly team. Great range of road, gravel, mountain and e-bikes.

Report a concern   December 6, 2019 — Rated 10 out of 10 by F.W. Big Bear Bikes
What do you like about our products and services?

Very helpful staff

Report a concern   December 4, 2019 — Rated 10 out of 10 by David Moxon Big Bear Bikes
What do you like about our products and services?

Good selection of bikes, customer service is second to non

Report a concern   December 4, 2019 — Rated 10 out of 10 by J.B. Big Bear Bikes
What do you like about our products and services?

Good product knowledge. Friendly staff

Report a concern   December 1, 2019 — Rated 10 out of 10 by M.C. Big Bear Bikes
What do you like about our products and services?

Fast, efficient and polite service.

Report a concern   December 1, 2019 — Rated 10 out of 10 by Iain Spittal Big Bear Bikes
What do you like about our products and services?

The team at Big Bear are all very knowledgable, friendly cyclists. The service is always fantastic with genuine advice if needed.

Report a concern   November 30, 2019 — Rated 10 out of 10 by N.R. Big Bear Bikes
What do you like about our products and services?

Customer service from both Alex and Mike was excellent. Demo day was really worth attending with no sales pressure.
Great range of premium and quality products to see in the flesh before buying.

Report a concern   November 29, 2019 — Rated 10 out of 10 by J.B. Big Bear Bikes
What do you like about our products and services?

Great customer advice and range of products

Report a concern   November 27, 2019 — Rated 10 out of 10 by Stephen Dove Big Bear Bikes
What do you like about our products and services?

The staff are brilliant and very polite and helpful

Report a concern   November 25, 2019 — Rated 10 out of 10 by Paul Elliott Big Bear Bikes
What do you like about our products and services?

Expert friendly and non pushy.

Report a concern   November 24, 2019 — Rated 10 out of 10 by Nick Rudd Big Bear Bikes
What do you like about our products and services?

Always polite, very helpful & chatty. They make you feel like a valued customer!!

Report a concern   November 24, 2019 — Rated 10 out of 10 by Carl Thompson Big Bear Bikes
What do you like about our products and services?

Very friendly and very helpful great knowledge of products and advice

Report a concern   November 22, 2019 — Rated 10 out of 10 by Tony Harrison Big Bear Bikes
What do you like about our products and services?

Very friendly and professional and they turn service work around really quickly so you hardly miss any riding. Spot on.

Report a concern   November 22, 2019 — Rated 9 out of 10 by George McVeigh Big Bear Bikes
What do you like about our products and services?

Efficient fast take time to explain the issues that needed attention. Good public relation skills

Report a concern   November 19, 2019 — Rated 9 out of 10 by M.A. Big Bear Bikes
What do you like about our products and services?

Helpful staff that know what they're talking about.

Report a concern   November 16, 2019 — Rated 10 out of 10 by L.R. Big Bear Bikes
What do you like about our products and services?

I haven't actually been in the shop but had a bike dropped off for repair. The staff have been extremely helpful and kept me informed via email regularly. It would certainly be my first call in future

Report a concern   November 15, 2019 — Rated 10 out of 10 by S.D. Big Bear Bikes
What do you like about our products and services?

Very friendly and helpful service with a wide range of products to choose from. I will definitely be shopping here again in the future.

Report a concern   November 15, 2019 — Rated 10 out of 10 by C.O. Big Bear Bikes
What do you like about our products and services?

Prompt and friendly service. Very helpful at solving problems. Would not hesitate at using them again.

Report a concern   November 15, 2019 — Rated 9 out of 10 by G.M. Big Bear Bikes
What do you like about our products and services?

Pleasant staff and fast ordering, when required

Report a concern   November 11, 2019 — Rated 10 out of 10 by P.Y. Big Bear Bikes
What do you like about our products and services?

Very helpful Advisors, good communication with customer, work carried out sooner than expected. All round great service.

Report a concern   November 9, 2019 — Rated 10 out of 10 by Brian Harrison Big Bear Bikes
What do you like about our products and services?

Knowledgeable staff and huge choice.

Report a concern   November 8, 2019 — Rated 9 out of 10 by Nick Thurlow Big Bear Bikes
What do you like about our products and services?

Customer service was superb

Report a concern   November 6, 2019 — Rated 10 out of 10 by S.T. Big Bear Bikes
What do you like about our products and services?

Friendly, helpful and knowledgeable. Pleased with my purchase. 🙂

Report a concern   November 2, 2019 — Rated 10 out of 10 by Lee Davis Big Bear Bikes
What do you like about our products and services?

Fantastic service,and very helpful

Report a concern   October 28, 2019 — Rated 10 out of 10 by Mark Harrison Big Bear Bikes
What do you like about our products and services?

Great service bought my Trek Powertly 5 Fs from them very informative and helpful

Report a concern   October 23, 2019 — Rated 10 out of 10 by Jennifer Horsley Big Bear Bikes
What do you like about our products and services?

Great service, products, choice & experienced friendly staff - Will continue to return to this shop..!

Report a concern   October 23, 2019 — Rated 10 out of 10 by Lisa Hiley Big Bear Bikes
What do you like about our products and services?

There was a really good range of clothing and extras to go with the large selection of bikes.

Report a concern   October 20, 2019 — Rated 10 out of 10 by G.P. Big Bear Bikes
What do you like about our products and services?

Everyone that helped us had time and knowledge for all our questions and gave good advice. Good selection of bikes that we could try and we didnt have to wait a long time for it to be ready.
Thank you


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