Customer Testimonials
Very satisfied with service thank you
Good product knowledge excellent range of bikes and equipment
Unpressurised selling
Attentive to my needs
Staff genuinely enthusiastic about cycling
A busy well ordered and enjoyable shop to be in
The staff were cheerful!
Excellent service.
Extensive range. Not limited to specific discipline
Fabulous range, great service!
All good, really enjoyed the bike fit with Mike
I had problems with my bike after purchase but was delighted by the way they were sorted at no cost to myself. I was also impressed how I was shown how to do adjustments/ repairs myself, for example disconnecting the disc breaks and hub gears. Thanks to all the staff for their help and advice.
Great products, excellent service and prices
I would highly recommend Big Bear Bikes. They are helpful and friendly and always seem to have everything we want in stock. Great Orange dealership.
I've used BBB for a few years now from buying bikes, servicing and accessories and would highly recommend.
Staff incredibly friendly and knowledgeable. There was never any indication that they were trying to influence me to spend more money than necessary. An excellent experience and I will be back soon.
10/10
Great friendly well informed service. You made my daughter feel important on getting her first adult mtb. Thanks for your time
Good quality products and stock levels with friendly service
Very helpful staff, very reasonably priced and very quick from choosing to delivery and building to collection would highly recommend
Attention to detail during my bike fit
Great bikes and very friendly knowledgeable staff
Fantastic products and really helpful staff.
Website rubbish though nothing on there
Friendly staff and always helpful and have done some good deals for myself.
Excellent service. Staff are very knowledgeable and willing to spend time with customers giving advice.
You are made to feel an important customer!
Fantastic
Great service from the team at Big Bear Bikes, fantastic showroom lots of choice and a big outside area at the back of the showroom to have ride on the bikes
Friendly ,knowledgeable , non pushy staff, with huge range of bikes .
The personalised service
Alex was really helpful and I’m pleased with my bike.
Everything!
Great products
All the products are good quality and reasonably priced. You get excellent service from all the staff they are friendly, well knowledged and always happy to help and advise. The service didn’t stop when you have bought a product there after sales is excellent which is a rare commodity in today’s climate.
Patience and advice whilst trying out several bikes to find the right one. Credit of recent hire at Dalby Forest when purchasing my new bike. Relaxed atmosphere