Customer Testimonials
Traveled from central Scotland to pick up my first emtb. Staff are really friendly and ready to help. Alistair set up my bike and explained how everything worked. Would really recommend these guys at Big Bear Bikes.
A great selection of bikes in shop or on order. Alistair was extremely helpful in assisting with my recent purchase and Harry and the maintenance team did a great job on my bike service and lots of advice for home maintenance and using the app. Thanks
Personalised service, nice shop atmosphere. No heavy sell.
I have recently found Big Bear Bikes and have found them most helpful in helping me out navigate buying gear for my bike
If your thinking of getting through to see these guys don’t hesitate
I might add you don’t get help and advice like this from the online sellers so give your custom
Where you will be supported comprehensively
Good kit, lots of it, good people.
Fantastic service from Harry nothing was to much trouble 👍
Very helpful and knowledgeable about there products.The bike is exactly what use l need it for.
Great service on every level
I bought an Orbea e bike. Absolutely love it.
I didn’t know much about e-bikes, Alister was very informative and helpful.
Customer service is top class.
Would 100% recommend Big Bead Bikes.
Helpful, friendly staff
Courtesy, knowledge, friendliness
Great knowledge and huge range of product
Friendly and efficient service!
Alistair was very professional and knowledgeable.
A very friendly and helpful service plus an excellent selection of bikes which gave me the confidence to buy.
Empathy with the customer, well stocked, helpful rather than pushy
Extensive range with all sizes stocked. All the staff are helpful and have a good knowledge of both the range and it's benefits.
What a great team, could not be more helpful and friendly.
Excellent product knowledge
The whole Big Bear operation is vibrant,
With a nothing is a problem attitude
good choice of bikes/ebikes, friendly knowledgeable staff.
Professional
Friendly
Fantastic
as always!
Quality and price
Great bike shop, fantastic selection of bikes and well presented.
Harry in the service department is a star, very knowledgeable and helpful!!
Great service as usual, ive been using big bear for the last 5 years and will continue to pester them with my needs.
Friendly, helpful and listens
Lots of choice
very knowledgeable people to help
friendly and helpful people
Fun atmosphere
Helpful and knowledgeable staff.
Recently attended with my son to get a bike, the member of staff we were with was fantastic. He was very knowledgeable and gave us pros and cons for each bike. At no point did we feel like he was trying to upwsell which was great as my son was putting some of his own money towards the bike.
Staff expertise and wide range of products
Great service from Oliver
The staff are very friendly, knowledgeable and very helpful. They go out of their way to serve and help you and I appreciate being acknowledged by name. They have a vast array of bikes and accessories . All of the bikes they stock are of a high standard.