Customer Testimonials
Parts on the shelf can be fitted as and when required
Friendly and helpful staff
Really friendly. Great deals available in store on kids bikes and helmets. Great after sales service. Couldn't recommend this shop highly enough!
Great service and communication, bike all serviced and like new. Would have been speedier if Joe hadn't 'sent it' last week too. Speedy recovery mate.
Always friendly, knowledgeable and helpful. A great service.
Wide range of top quality products and professional, knowledgeable, helpful staff.
Nothing is too much trouble for the really friendly helpful staff.
No pushy sales rich was very helpful at every point couldn’t recommend enough
Great service from knowledgable people
Attentive customer service with sound advice. We found Oliver and Alex to be very helpful indeed.
Alex and Mike were excellent!! Very helpful!!!!
Top notch service, very professional.
Great team, excellent knowledge and quality stock all under one friendly relaxed roof, with coffee while you wait👌
From viewing a bike to collection the guys were so helpful couldn't do enough. Absolutely first class service highly recommended
GREAT SERVICE
Really friendly and knowledgeable staff, great selection of products and due to the carpark very say to park for the shop!
Always brilliant service at big bear from a friendly team Thanks
Good staff.Always try their best. keeps customer well informed.
Price of tech service ,very reasonable.
M.J.Gray
Big Bear staff are always ready to advise and help you as a customer. Whether you are looking for a new bike or a small spare part you receive the same attention to detail.
My go to bike supplier and always who I recommend.
Allister was really helpful he took his time to explain everything and go through all the features on the bikes
Nothing was too much trouble
Thanks Allister
Excellent, friendly, professional service..
Good bike selection and very good service
Very helpful and very friendly staff
The staff were polite and friendly and the service was quick.
Great service, communication and price.
Great service from the workshop, solved some additional small issues for me at the same time as changing my tyres.
Polite friendly staff that had our 2 bikes ready to take home within a hour even though they were very busy and made sure the bus is were right for the children
Great range of products. Excellent and knowledgeable staff
Very friendly and helpful staff
The shop itself has a designer shop feel to it, therefore you expect quality and that’s what you get, from the standard of wares, to the knowledgeable and skilled staff. Great bike shop all round!