Customer Testimonials
Knowledgeable staff and a friendly service.
Knowledgeable sales team, great product range and fantastic service
Great service from start to finish.
The products are all top quality and the staff are very friendly, helpful and knowledgeable. It was a good experience all round.
Alex was very friendly and kind and actually took his Time to talk to me even after the service came outside explained things was really kind and friendly would highly recommend
Friendly staff and very helpful
Great staff: honest, friendly, Knowledgeable, listened to our needs and not pushy on sales. A great shop that will always be our number one place to go to for bike related gear, servicing and advice. Dr Little
Great service very friendly and more than I expected 👍
Competitively priced, with bikers completing the sales, not just salesmen, willing to talk you through the options for your riding style.
Excellent customer service, all the staff have extensive knowledge on all the products and are so helpful without being pushy in the slightest. One of the best shopping experiences I’ve had for a bike.
Excellent service
Great advice and service from Mike Richmond
Best customer service around! Was dealt with by Alex and he was a lovely & sound guy. Stock is also ace, greatest bike shop ive been in yet!
My rear cable snapped and I took the bike to BB. I know how very busy they are just now. However the agreed to mend it asap and I got it back in full working order within two days. Maybe it was because I had the look of bandit
Great friendly efficient service as usual. Thank you very much
Pleasant atmosphere with knowledgeable staff.
Good to deal with and support local community.
Professional advice and repair service! Super good!
Helpful and informative staff, good availability of products, great service.
Very welcoming great knowledge of products would recommend
Very friendly and very knowledgeable and exceptionally helpful in all aspects of deciding which bike to purchase. You get dedicated time and help with the purchase. Plenty of choice and ability to test the bikes. It’s a delight to get such good service.
Good quality. Online you cannot guarantee that. Thanks.
Excellent Service, good after service just a brilliant shop. Thanks
Great customer service
Very friendly staff with a great knowledge of the bikes they sell. They Listen to your needs ,without pushing you to have something you don't require. I would also like to thank the delivery staff for bringing my bike to me, with it been 3hr journey there and back. I will shop again when in the area or some were near.
Great service very knowledgeable about the bikes .answered all my questions I had about the bike I had purchased. Nothing was too much trouble didn’t feel rushed or pressured
Fantastic service.
Brilliant service,
Staff were amazing dealing with choosing and purchasing my first EMTB.
Highly recommended
Thank you Alex 👍🏼
Excellent choice and staff.
There is a very large range of cycles for all ages and budgets. The staff are friendly and very helpful and knowledgeable. You can try the products and the staff offer guidance to us that are new to this sport. I would not hesitate to recommend them. Excellent
Great service. Very patient and helpful.
Really knowledgeable and helpful staff, infinite patience and excellent advice.

Very friendly staff (all of them) who are always willing to give advice and help with question or a purchase. Everyone greets you with a smile on arrival and makes sure you’re being attended to. Top quality bike servicing by very professional and experienced staff.