based on 4799 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and very knowledgeable staff!
Longstanding local OG bike shop with good service and knowledge base. Go to them for repairs. Got my bike from them with better service deal than other shops for purchasing from Bicycle Habitat. Received good advice about which tires to get (Gator Hardshell black sidewalls x 32's). When sought a "detailing" brake hood no longer made, they provided me with a link to eBay "antique" component just to please me. Bicycle Habitat was there preceding Transportation Alternatives as advocacy too. Hal put advice on better ways to lock up bikes on videos years before you tube personalities.
The staff was accommodating and knowledgeable. They fixed my ancient bike in poor condition within one day. Thank you
Prompt service and they fixed the problem.
Customer service
Cesar is a very trusted mechanic.
They know their stuff and have gone above and beyond when servicing my bike.
Everyone was extremely knowledgeable and there were so many bikes I tried to find the right fit. Really appreciated working with the people from the two different locations I went to.
It was fine I got good service and the employees were nice
The staff is incredibly helpful and knowledgeable.
Very helpful staff beyond just retail. Gave great advice around doing the rides that are coming up for me and finding a helmet that makes sense to start with.
Fast quality service! Friendly mechanics!
absolutely fantastic service/repair at Prospect Height location.
The crew is always very professional, accommodating and helpful in both fixing and maintaining my cruiser and in suggesting ways to improve the ride.
My technician was very knowledgeable and nice. He made sure I got my bike in safe working order and it was all done very quickly. 10/10. Would highly recommend.
Super friendly and knowledgeable team will 100% go to them again when I need work done on my bike, Thank you!
Very knowledgeable.
Had exactly what I needed after finding it on the online shop.
Service was so easy and fairly priced!!!
David was super helpful in guiding my to the right bike. When the stock item was damaged, they ordered a new one and had it ready for the date I needed.
Great advice from Brian on your staff.
Really kind, polite, knowledgeable, and overall phenomenal people working at the Bicycle Habitat. GreT experience every time I go there!
Associates were knowledgeable and welcoming
I always feel so well taken care of by the staff here. Great service great education I always walk out learning a little bit more about how to best care for my bike.
Bicycle habitat is so thorough and friendly!
Everyone was helpful and my bike was fixed quickly.
Everything. Great staff, great customer service, great selection if supplies and parts... the BEST IN BROOKLYN.
Quick, trustworthy, repeat customer
Very friendly. Efficient. No issues when I had changed my order
Everybody who works there is very nice, helpful, smart, and kind. Perfect recipe for success!