What our customers think of us!

I appreciate the ways your mechanics always seem to focus on doing a repair quickly and effectively.

Friendly, quick customer service and work product is always top notch!

Eric was super helpful and kind and not at all condescending despite my lack of knowledge! I had been dreading going to the bike shop because I don't know very much about bikes. My issue was that somebody else took my bike apart and I didn't know how to put it back together again or even what pieces were supposed to be part of the assembly. I put off going for a long time because I was embarrassed. But he helped me figure out what was missing and took the time to explain everything to me. I really, really appreciated his help.

Service was quick and easy. Got the bike and was in and out quickly.

Brian was very knowledgeable, patient, and helpful during my wife’s process to buy her first bike. 10/10

Matt was super helpful both on the phone and in person. He was definitely the reason why I came into your store to buy a bike.

Matt is a seasoned expert who talks straight and cares about your safety and well-being. Experience, knowledge, judgment and integrity. That’s why we go to Bicycle Habitat.

Friendly and helpful. Thanks, Kyle. Great job

Quality repairs. Knowledgeable, friendly, real service people. Repairs with good turnaround time.

Matt was awesome! Extremely knowledgeable and the team made great, swift adjustments to my bike. Best bike shop I've been to in the city.

Good solid bike repair. Done promptly and for a fair price.

David and Josh hooked me up with some great new gear and made solid, thoughtful recommendations. Will definitely be back and recommend BH to my friends and fam.

Good selection and great customer service

Great, fast service - love a local bike shop!

Nothing specific. There wasn’t anything particularly excellent or great about the service. That’s the only reason I gave it a 7.

Matt was super helpful. He was so knowledgeable and spent time with me discussing which tires I should get. I needed a lot of work done on my bike, and also I wanted a particular set of tires (Lol. I guess I'm picky). Not a big deal. Matt ordered them and my bike was like new 2 days later. Great job!

Great sales reps, know their stuff, and sell with a smile

Our family decided to get a cargo bike but didn't know which type. Bicycle Habitat helped me try out two bikes that interested me. They very helpfully built them so I could try them with both our kids in tow, adding monkey bars and a Thule seat for the younger one. Everyone at BH that I talked to was very helpful and knowledgeable.

Extremely customer orientated and great service

Fast and expert help

Helpful staff. Didn’t have what I needed but were more than happy to order. Felt welcomed.

every time i go there is one sales guy who is like... i don't think we can do that.
and then we talk to the mechanic and the mechanic is like, yeah, we can do that.
bro is so negative it makes me not want to go to BH, even though you guys have everything.

Came in to get my flat on my electric scooter fixed. They were so nice and fixed it within a couple of hours, same day!! Fab!

Everyone is so nice and helpful! I bought a bike online and it was ready for pickup in less than 24 hours.

Efficient, professional service,

Sticker shock on the cost.

Great friendly and knowledgeable staff. My bike was in disrepair and neglected for many years and they were able to take care of all my bike needs. Thanks

The mechanic was awesome, super fast, and very clear. Thank you.

Quick and attentive service. Professional and experienced. Definitely will go back!

I always get quality service from this shop.

The staff was incredibly helpful, knowledgeable, and personable! They helped me to get back on the road!