based on 2810 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
great service and expertise, very fast, well priced. best shop in the area!
Excellent customer service
Everything! The people, the product, the service.
Matt is super knowledgeable and always kept my budget in mind. Great service and would recommend to a friend!
Friendly and fast. No BS. Thank you.
Friendly, knowledgeable and prompt service.
My experiences have always been positive with helpful people who listened to what I had to say, and explained what I did not know. The last time I went it was not too crowded either!
Needed a quick fix and a fast turnaround (they weren't busy -- it was late in the day.
Fair price friendly folks and good experience overall.
Attentive service, helpful staff, great products. I wouldn’t go anywhere else.
They located a wheel set for me, got it delivered and put it on my bike with no muss or fuss. Excellent work.
People were very helpful in handling an online order.
Tim is great. Very helpful, good advice, does great work.
helpful, friendly, and knowledgeable staff
quick service - repaired my bike and called when it was ready.
Got a new wheel set and had it put on the bike. Thorough job throughout. Very satisfied.
Good service
Absolute experts delightful and efficient a jewel
Everybody who works there is very nice, helpful, smart, and kind. Perfect recipe for success!
Great service and very knowledgeable staff!
Longstanding local OG bike shop with good service and knowledge base. Go to them for repairs. Got my bike from them with better service deal than other shops for purchasing from Bicycle Habitat. Received good advice about which tires to get (Gator Hardshell black sidewalls x 32's). When sought a "detailing" brake hood no longer made, they provided me with a link to eBay "antique" component just to please me. Bicycle Habitat was there preceding Transportation Alternatives as advocacy too. Hal put advice on better ways to lock up bikes on videos years before you tube personalities.
The staff was accommodating and knowledgeable. They fixed my ancient bike in poor condition within one day. Thank you
Prompt service and they fixed the problem.
Customer service
Cesar is a very trusted mechanic.
They know their stuff and have gone above and beyond when servicing my bike.
Everyone was extremely knowledgeable and there were so many bikes I tried to find the right fit. Really appreciated working with the people from the two different locations I went to.
It was fine I got good service and the employees were nice
The staff is incredibly helpful and knowledgeable.
Very helpful staff beyond just retail. Gave great advice around doing the rides that are coming up for me and finding a helmet that makes sense to start with.
Nice people, good products (and great sales), great repair services