based on 2810 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Knowledgeable and friendly service; also love BH’s long-term support for organizations like transportation alternatives
Pancho did an awesome job tuning my bike. It feels brand new.
Nothing
Great assortment and excellent knowledge!
Friendly
Im such a newb and everyone is always helpful and kind without any judgement
quick and friendly!
Awesome service as usual!
You always listen and are attentive. You are prompt and quite knowledgeable and very personable. Like a great bookstore.
Quick service, nice people
Your salesman offered to let me ride two bikes. That made all the difference
The staff at Bicycle Habitat. Treat you so much respect and warmth. It's like you are part of the
Staff.
They explain to you everything. Regarding the
Problem with your bike.
Everything. Flat fix seems crazy expensive but it was done well and quick. Always my go-to.
The park slope store had pretty thin selection of helmets. But the prospect heights store had what i was looking for. P
Nice selection of goods. Friendly staff.
All the staff is friendly and super helpful, I love coming here!
Great service and very knowledgeable crew!
Excellent service!
Thoughtful and responsive.
Fast repair
quality of service and attentiveness of personel
Service is always friendly, fast and effective.
The service is amazing. I dealt with John and he was super understanding, patient and extremely knowledgeable about all the products.
They have pretty good bikes and is awesome that you could return your old bike if you bought one and you get 50% credit.👍👍👍
Would not recommend whatsoever! So I went into the store the other day spent almost $73 on a seat and them to adjust something on my gears of my bike. Now I’m having issues with the chain jumping afterwards talk to a gentleman there named Kyle and he’s telling me that they’re going to need to look at it again. I think they rigged my bike to break because this problem was not happening previously! It’s sad with places will do to stay in business! Don’t go there save your money! And the crazy part of it is Kyle told me they are going to now charge me again labor to find out the problem with the bike that did not exist before entering their store! BEWARE STAY AWAY!!!!!!
Thanks for the attentive detail on my bike and quick turnaround! I commute on my roadbike but have neglected to get it tuned up. It feels like a new bike! And I was happy to have it back so quickly.
G
All staff were attentive and responsive. Very helpful and informative.
Eric and co are great and very helpful!
Like at all