based on 2810 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
you fix my bike whenever I need it...thanks
Professional skilled thorough service. Got my bike ready for safe and fun rides.
Very helpful staff, they know their stuff
Great personal service & care!
Great repair shop & excellent help from the service team.
Helpful guidance on helmet sizing and suggesting that I try on the helmet I ordered in the store.
The people I interact with at Bicycle Habitat are always lovely and very knowledgeable. I wouldn’t go anywhere else!
The service was impeccable. Michael is the one who helped me at the Park Slope Location. He is so knowledgeable and personable! I really take my time when it comes to shopping like this and he was very super accommodating and patient. In the end, I got what I really wanted and I am super duper happy!
Thank you!
Maki Uchida
Very knowledgeable and friendly staff who both provided their expertise and opinions.
Friendly attentive and helpful staff
Excellent. Thank you.
Very professional. I came in asking to go tubeless on my bike. Could have just said sure and gone with it, but the mechanic said it wouldn't make sense. Instead helped replace my back tire. Really appreciated the quick service.
Great customer service quality work.
THe staff is helpful and friendly.
sales person was awesome and really helped me find what I needed. don't recall her/their name tho.
Excellent service, good selection of bikes and parts
As always, very friendly and helpful. Went far above and beyond in fixing a flat and really made a significant improvement in our bike riding. Can't recommend enough.
I love the service and the staff. Always feels so freiendly!
Great customer service , convienant and helps local busines
I have been a customer for a long time and have had several bikes worked on over the years.
It is a real neighborhood store with excellent service.
Everyone is friendly, helpful and knowledgable .
I love Bicycle Habitat !
repair and maintenance prices seem high
You take care of me quickly when I go there. No fuss, work get done. I"m out of there.
Personal service was great..
The staff is very open about sharing information. There was no pressure to buy.
Being able test out several bikes was really helpful.
Knows about products and friendly service.
Very customer friendly service.
Specifically got a bike from you for service plan and then when I went in for service I was talked out of it the first time. Then I was told the policy was suspended. Regret not purchasing a more affordable online bike. Also some of your people are condescending and a little rude- maybe to middle aged moms-like a shady bro vibe.
Very friendly and knowledgeable staff. Dont push to make sale. Gives you good recommendation
Very knowledgeable. Fast, friendly, thoughtful.
Quick, attentive. Good bike.