based on 3053 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything. You reflect a great business model. Wish you'd do a little more explaining and answer your email!
great knowledge and truly friendly staff — other bike shops are only half as nice!
Service was great but IMO the price was too expensive for a tune up.
Excellent service. Rapid turnaround on a work order. Excellent communication and follow-up by staff.
Quality and speed!!
customer friendly. fast and efficient.
The employees were beyond helpful, and they were kind and welcoming
Guy who initially advised me was knowledgable, and when it was smart to bring in Mike he did so immediately and generously. Mike provided great advise and helped me develop a repair and replace plan to rehab my much loved, much used bike.
The staff was knowledgeable and very helpful.
Always great service by very nice people at Bicycle Habitat. I keep on coming back since 2015.
Good service.
Friendly helpful staff
The kindness and knowledge of the staff is amazing. I just moved back to the West Coast, and the BH crew helped me ship my bike. Now I’m back in Cali and miss having BH in my neighborhood.
My son was happy for his birthday present 🎁.
Friendly helpful staff, quick and skillful repair of my bike. Thanks!
I explained my needs and I asked for advice on what to buy - I took their advice, and later learned it was unnecessary and I regret my purchase.
Friendly, responsive and reasonable. What more can one ask?
staff waa friendly and helpful
Love all. A family of bicycle fanatics in the best of ways.
great work and quick service
Quick, easy and professional!
Had a flat on my way to work. Popped over on my lunch break and all was fixed up in 10-15 minutes for a reasonable price. Nice to have you in the neighborhood
Everyone is very friendly at Bicycle Habitat. The technicians are very knowledgable without making me feel dumb and that is rare in a bike shop. I've been taking my bike for tune ups and repairs for 10 years now. Thank you, BH!
Very knowledgeable and enthusiastic staff. Everyone in the store cares about bikes. It's a great vibe.
The team! Staff are helpful, knowledgeable and generous with time and wisdom
Everyone there is extremely nice!! And the work on my bike was quick and impeccable!❤️
Great Service For A Great Price
Good prices, good service, knowledgeable staff.
Knowledge, professionalism great products
I went there to get a bike break fixed, the staff said they don't have the parts I need but he will order them and call me when it is ready. My credit card was charged and they never called me back. I went to the shop a few times and no one seems to know what is going. In any case, lesson learned. Never again.