based on 3057 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Mechanics are typically very friendly and helpful.
Very informative didn’t feel pressured to buy something actually was told come back with kids try it out than make a decision. Great work Josh !
They were responsive and listened. The mechanic was not anxious to sell goods or services.
My experience was great, the folks there were friendly and helped us find the perfect bike. I would definitely go back for any future bike needs.
Friendly attentive staff.
Everyone who works there is very knowledgeable
and patient
Rick was excellent when I was purchasing my bike. He was super kind and helpful! Because am short, he said I would test ride the bike and they would adjust the seat for me when I picked it up. I went to pickup the bike on Thursday (5/26) and the employees working were not helpful. I was mostly ignored, or they spoke about to each other but not directly to me. I waited for a long time - which is fine - except that nobody told me they would be with me in a minute, etc. When they gave me the bike they did not adjust the seat or let me test drive it - the seat was at the highest setting. I was planning on purchasing accessories for the bike while I was there but couldn't get anyone to help me. Very disappointing experience, I will be going elsewhere for service and to purchase accessories. But please do let Rick know he was lovely.
I had a flat with my electric cargo bike. The person helping me said I may need a tire and I trusted him to make the call. He could have put a tire on and I wouldn’t have questioned it, but he eventually didn’t think it was necessary. I thought was great.
fast! and not trying to sell me unwanted services or stuff- rather it's me asking if it need x y or z repaired or fixed!
Staff is always friendly and helpful and I get in and out with what I need for my bike every time.
Excellent customer service!
The people there went out of their way to make sure the bike was right for me.
great staff. Pricing is fair
First time going to the store and I'm already making it my go to store for all my bike needs.
Excelente service
Great services and products
After the tune up it rides like it’s brand new.
Quick and explained everything well
thanks for fixing my bike - yall did a great job and it was unexpectedly fast!
I like the friendly knowledgeable personnel!
Also. the reasonable prices and fast and quality service.
wonderful service
good info when you get in there if you know nothing about bikes they’ll help you. Best bike experience Best buying experience I’ve had thus far!
Izzy was incredible. I wouldn’t have bought this bike if it weren’t for their kindness and willingness to answer all my questions. I’ll definitely send my friends to Habitat thanks to their help.
Thanks for offering free air outside.
Expert knowledge and great customer care - especially from Izzy!!
The woman who helped us (did not get her name) was extremely patient and helpful.
Great friendly service. Great prices. Highly recommend.
Convenient
Great service, thanks
lower prices a bit
Amazing service and super friendly knowledgeable staff made up of rly authentic ppl.