based on 3057 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great selection and a staff that’s knowledgeable, friendly, and helpful.
You were fabulous. Kind, quick and communicative. Thanks!
I didn’t have too negative of an experience there, but the wait was very long, and the mechanic made me feel a little judged for shopping around/asking for a quote, and the $25 price tag for just a quote that it took 10 minutes to estimate felt quite steep.
Very knowledgeable staff, and great service. Definitely the best I've had in NYC, although the price is a bit high.
Unparalleled customer service and mechanics. These guys know their stuff.
Friendly and efficient. Great shop
Personable staff, excellent service and fair prices !
I had delivery issues and Brianna was a great problem solver!
Pretty decent selection at range of prices. Knowledgeable, friendly staff.
staff and mechs are great.
Friendly, helpful and skilled servicing.
Thanks
I always feel supported when I show up with a bike issue. Impressed with the speed in which the team gets problems resolved.
Right bike, right size, right price.
On the spot bike repairs and super nice people.
Extremely friendly, thoughtful, caring staff. Fast, efficient service.
Very knowledgeable and approachable staff who took the time to help me get a bike for my needs/budget. Good variety of products and decently priced.
The product selection is top tier and so is the customer service.
I’ve never had a bad experience at Bicycle Habitat. They have a super friendly, approachable and knowledgeable staff that genuinely seems to care about getting people out and having fun on their bike regardless of their age or skill level.
They recommended the perfect tires for my bike and I couldn’t be happier.
Great, friendly neighborhood bike shop!
Super helpful, thoughtful and capable. Very reasonably priced, super fast service
I've been coming to Bicycle Habitat in Park Slope for years now and they are always kind and do great work.
Service was very attentive and non-judgmental - all my bicycling needs were taken care of!
People were helpful, friendly and efficient.
Great service, very understanding.
Great people great service!
Knowledgeable staff that isn't pushy about sales. Loved this experience!
The people are knowledgeable, friendly and professional.
Got my repairs done quickly and was charged a really reasonable price for everything. Repair work was really good and got my bike back up and running in no time. Thank you!!
Great Customer Service
Love this crew! The sales people are very knowledgeable and friendly. The mechanics are awesome!! They know my bike really well now—I feel like I’m bringing my kid to the pediatrician when I take my bike in.