Customer Testimonials
awesome customer service. Friendly and knowledgable
Staff listened to our concern. Did tests to determine problem quickly.
Rachel Lewis and Scott. Have all been great in assisting with my upgrades. Will be going there permanently.
Great service at my local trek bike shop ipswich qld.
The prices and quality
Friendly and helpful
Friendly staff who were knowledgeable easy to work with and did a good job with my repair and service
Thanks Trek Phillip team
The staff are super helpful, easy location drop off and pick up.
Friendly, knowledgeable, convenient
Good quality and service
Very helpful and knowledgeable staff.
Personal service as I’m greeted through the front door. Simply remembering my name and saying hello expresses five star service, and makes me feel like a valued customer.
purchased a bike for my son recently. This is the second time we are buying, we were happy with the previous one and decided to go ahead this time again. Service has been amazing and the simplicity of the bike is also great.
Friendly staff who are always happy to chat and help me out, and importantly put up with my endless stupid questions!
People very friendly and professional.
Huge range of quality and beautiful bikes!
Great bikes, great service and great people!
My bike services are always completed on time and communication is good.
I really like the professional look of the store and plenty of room as opposed to other bike stores. The staff are very knowledgeable about there products and very helpful. They are also good at working out best product/bike to suit rider
Friendly and knowledgeable staff
great service from the staff there - very friend and helpful
Great personal service
Best staff ever
Great staff. Good products
The service from the guys that attend the shop
Thank you for excellent service. I wish it’d be faster and cheaper, at least a bit
I dropped my MTB in for a service and was so impressed not just with the mechanical service but also the customer service, so much so that I later dropped my road bike in for a service too!
The prices were quite reasonable as well.
Wonderful attentive service
Great personal service

Amazing staff, super helpful and bring a great vibe to cycling community