Customer Testimonials
Dan is great, helpful, knows who I am, sorts my issues and is super friendly. A great guy and the reason I keep coming back.
Friendly and knowledgeable staff.
Solved my issue quickly and professionally at a fair price
I just purchased a Trek Air Rush Electric Pump. It's very easy to use and carry. Well done Trek!!!
The guys at Trek Bridge Road Richmond (including Joe, Ollie and Cam) are knowledgeable, friendly and professional in all their dealings with me. They go out of their way to ensure that I receive the best service and are always happy to help in an efficient and thorough manner. It is a pleasure to visit their store for all my bike servicing and purchasing needs.
Good friendly customer service fast bike service
Great friendly staff, knowledgeable and quick service
Great service .. Particularly like to mention Duncan for his friendly nature, and understanding of the products and honesty to customers..
Happy to recommend trek to any of my friends, particularly Philip✌️
Staff are very helpful and chatty. The bicycle I bought is well priced against its competitors.
Friendly and helpful staff.
Very good bike and excellent service. Staff were very knowledgeable.
Friendly, helpfull, great products and good pricing.
Very friendly staff who were very knowledgeable in the Teo products.
Amazing products & team
Excellent support from staff
great bikes and friendly service
I always receive excellent customer service at Trek Majura. I needed to get a tube replaced, and it was able to be done right then and there, saving me another trip. Staff are always friendly, knowledgeable and experienced. There are plenty of bike stores and services I could go to, but the staff know Trek bikes inside and out, and so my preference is with them.
Your Trek.
But you needed a Trek TT bike in the Knox store.
Excellent staff and service
Owen was a legend. Really knowledgeable and great with my daughter. Had us measured, fitted the bike set up and out the door in 20 minutes flat.
Very good
The team at Trek Carnegie was very receptive to my needs, took the time to understand what I was looking forward, and was very generous with their time. I particularly appreciated the obligation-free opportunity to try out some of their bikes, which was a very revealing experience. The team, from sales through to service, appears to be focussed on customer satisfaction.
Put products that were on sale aside for me and provided recommendations on bib knicks based on there experiences.
Happy with service and products provided.
Great knowledgeable service & a product that my son loves
Staff are very patient and friendly.
I went in looking at one bike but walked out with the one that suited my purpose.
The shop was well stocked and set up to test ride the bikes.
The staff primarily
Pierre’s friendly and expert advice, knowledge and insight. Doesn’t push sales and just gets on with the job with a finish that cleans up a bike with an attention to detail. Clean shop lots of parking easy access thanks guys!
I really appreciated the fact that they picked up and delivered home the bike.
Very friendly staff
Lady in the store was very helpful, range and price met my expectations
Great products and always fantastic service
Excellent service