DOTS - Australia

Customer Testimonials

Report a concern   February 2, 2026 — Rated 10 out of 10 by D.S. Trek Bicycle Fyshwick
What do you like about our products and services?

First name removed was very helpful and gave great service. He answered all of my questions and was great setting up the new bike. I wouldn't hesitate to recommend Trek Fyshwick to others.

Report a concern   February 2, 2026 — Rated 10 out of 10 by E.C. Trek Bicycle Williamstown
What do you like about our products and services?

Good quality products and very helpful service! The guys at Trek Williamstown are knowledgeable, friendly and a delight to go to for all my bike needs.

Report a concern   February 2, 2026 — Rated 10 out of 10 by L.S. Trek Bicycle Richmond
What do you like about our products and services?

Excellent customer service at the Richmond store. I was provided with expert knowledge about the helmet I wanted which was in stock in the colour and size right for me after a fitting.

Report a concern   February 2, 2026 — Rated 10 out of 10 by D.H. Trek Bicycle Camberwell
What do you like about our products and services?

Staff are always helpful, they take time to explain what I need to do to my bike

Report a concern   February 2, 2026 — Rated 10 out of 10 by M.A. Trek Bicycle Sydney
What do you like about our products and services?

Very helpful and knowledgeable staff.

Report a concern   February 2, 2026 — Rated 10 out of 10 by P.M. Trek Bicycle Williamstown
What do you like about our products and services?

Thanks

Report a concern   February 2, 2026 — Rated 10 out of 10 by I.H. Trek Bicycle Sunshine Coast
What do you like about our products and services?

Very responsive gentleman who served me making the whole process very easy

Report a concern   February 2, 2026 — Rated 10 out of 10 by A.G. Trek Bicycle Phillip
What do you like about our products and services?

The store is a good size with gear and bikes simply and clearly laid out. Staff are attentive and keen to help but are not overly pushy.

Report a concern   February 1, 2026 — Rated 10 out of 10 by Rogelio Gatchalian Trek Bicycle Rouse Hill
What do you like about our products and services?

People and ease doing things. Close to where i live.

Report a concern   February 1, 2026 — Rated 10 out of 10 by S.B.P. Trek Bicycle Hoppers Crossing
What do you like about our products and services?

Best service with knowledge, great effort and reasonable price.

Report a concern   February 1, 2026 — Rated 10 out of 10 by P.D. Trek Bicycle Carindale
What do you like about our products and services?

Staff very friendly and helpful.

Report a concern   February 1, 2026 — Rated 10 out of 10 by S.C. Trek Bicycle Pakenham
What do you like about our products and services?

All around great service

Report a concern   February 1, 2026 — Rated 10 out of 10 by M.K. Trek Bicycle Penrith
What do you like about our products and services?

I have always had great service from the staff at TrekPenrith . Ranging from advice, to doing a last minute very short notice brake service on my bike the day before a big ride I had planned . I also was invited on the Wednesday morning social ride which I thought was a fantastic opportunity to test ride a bike I had short listed as a future purchase . Given the quality of the Trek bike brand and follow up service I have no hesitation recommending

Report a concern   February 1, 2026 — Rated 10 out of 10 by Pardeep Kumar Trek Bicycle Carnegie
What do you like about our products and services?

Good service

Report a concern   January 31, 2026 — Rated 10 out of 10 by J.G. Trek Bicycle Myaree
What do you like about our products and services?

Efficient, quick and very friendly service. Good brand bikes.

Report a concern   January 31, 2026 — Rated 10 out of 10 by I.F. Trek Bicycle Fyshwick
What do you like about our products and services?

Workshop is well set up and in a convenient location for me.

Report a concern   January 31, 2026 — Rated 10 out of 10 by C.T. Trek Bicycle Pakenham
What do you like about our products and services?

Friendly and knowledgeable staff.

Bike was ready to go at pickup.

Staff were able to answer all of my questions.

Report a concern   January 31, 2026 — Rated 10 out of 10 by T.F. Trek Bicycle Richmond
What do you like about our products and services?

Fantastic services, extremely knowledgeable staff, treated my bike like their own. Shout out to Joe in particular

Report a concern   January 31, 2026 — Rated 10 out of 10 by Dan Richardson Trek Bicycle Cannington
What do you like about our products and services?

Always helpful and responsive.

Report a concern   January 31, 2026 — Rated 10 out of 10 by A.H. Trek Bicycle Essendon
What do you like about our products and services?

Great knowledgeable and helpful customer service.
Excellent value.

Report a concern   January 31, 2026 — Rated 10 out of 10 by T.R. Trek Bicycle Bennetts Green
What do you like about our products and services?

Great service. Staff are always welcoming

Report a concern   January 31, 2026 — Rated 10 out of 10 by Chris Paesler Trek Bicycle Phillip
What do you like about our products and services?

Great service & knowledge

Report a concern   January 31, 2026 — Rated 10 out of 10 by C.J.H. Trek Bicycle Sunshine Coast
What do you like about our products and services?

Kawana You're simply the best
Better than all the rest
Better than anyone
Anyone I've ever met

Report a concern   January 31, 2026 — Rated 10 out of 10 by D.B. Trek Bicycle Ashmore
What do you like about our products and services?

Good service excellent part finish on time

Report a concern   January 31, 2026 — Rated 10 out of 10 by N.Y. Trek Bicycle North Lakes
What do you like about our products and services?

Friendly team

Report a concern   January 31, 2026 — Rated 10 out of 10 by R.I. Trek Bicycle Turramurra
What do you like about our products and services?

We have a Trek ebike and are very happy with it. The assistance and service that we have received from Trek Turramurra was most appreciated.

Report a concern   January 31, 2026 — Rated 10 out of 10 by A.L. Trek Bicycle Majura Park
What do you like about our products and services?

Easy to park. Easy to find product. Staff were friendly and helpful.

Report a concern   January 31, 2026 — Rated 9 out of 10 by J.B. Trek Bicycle Fyshwick
What do you like about our products and services?

Im ok, thank you

Report a concern   January 31, 2026 — Rated 10 out of 10 by N.C. Trek Bicycle Sunshine Coast
What do you like about our products and services?

Great bike and price and fantastic service

Report a concern   January 31, 2026 — Rated 10 out of 10 by Prue Guest Trek Bicycle Phillip
What do you like about our products and services?

The trek Madone was recommended to me by a bike fitter and after trying about 6 other bikes from other makes I tested it. It was the only one I felt truly comfortable on and felt excited by.
Duncan at Trek Phillip assisted me knowledgeably and was generous with his time. He allowed me to test a couple of models for about 15 minutes each so I was able to make the right decision for me. He's also an absolute ratbag.
Andy also kindly helped me get my new bike into the back of my car and took me through some basic maintenance actions to help keep my new purchase in good condition.
Would shop there again.


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