Customer Testimonials
Friendly and welcoming staff. Changed my bib size. Non-issues.
Quality, easy access, friendly staff
Great service, excellent knowledge, good stock in store & very friendly, what more do you want?
Outstanding service advice and quality products.
I was told about Trek Joondalup by a friend.
When I arrived at the store, the staff were amazing- full of knowledge and more than happy to help. Great shop - love it
Shops presents professionally and the product quality is excellent!
Great products, great service, good price
Good quality products, helpful staff, quick and easy process.
professional staff and very helpful
Very friendly and knowledgeable staff.
Great service to get a new rear brake set on the tandem.
Thanks guys.
Quality and warranty
Have generally been happy with the quality of Trek products over the years and the staff have generally been pretty helpful when required
Great products, excellent service
Great bikes and super helpful staff. My son is participating in mountain biking at school, and they answered all my questions and more about getting a new bike and what was needed.
Personalised service, knowledgeable staff.
Great Service and timely repair work
Reliable products and exceptional customer service.
Engineering excellence
Service is exceptional with genuine care. Scott is amazing. So knowledgable and always goes above and beyond. Thank you.
Fantastic conscientious team!
Friendly staff, great service and very knowledgeable.
Excellent customer service !
I really appreciated being walked through how the pump worked, and things to watch for.
Customer service was to a high standard and interaction with my 5 year old was remarkable.
Th alloy so much for a pleasurable experience
I’ve been a trek fan for many years. Trek products are always of a high quality.
Friendly and knowledgeable staff. Efficient process to order in correct size if not in stock.
We went to a few different bike stores before getting to TREK. The service was awesome the lad was so helpful and friendly he actually made our day! The best customer service from all the bike shops we visited that day 😊
The products were at a great price we walked out happy and the kids were super happy.
Very polite. Knowledge was great. Great to deal with.
Very helpful and attentive service and always ready to help