Customer Testimonials
Good quality and awesome service
Reasonable price and range
Team was great, store looks great. Haven't had a service yet but otherwise I am very impressed
Staff are always friendly & all products are a very high quality.
Great people and service. Great bikes!
extremely professional and offered to help me out with my bike problem, and fixed the problem while i waited
Excellent communication and willingness to help from the team especially Tatiana
Friendly service and quality products.
While l have been looking for a bike, the Camberwell Trek team have always provided excellent customer service. This included allowing multiple test rides before choosing the bike I liked and then sourcing a bike in my size.
Exceptional service
Very good service
Team members are polite and respectful
Quality and friendly service.
Excellent customer service.
I bought the wrong innertubes.
I realised when I got home and brought them back to swap for the right type.
This occurred promptly without any hassle or concern raised
Great service from the team at the Richmond store. Have very little knowledge on cycling, so it was great that they made the time to educate me on all the different items.
Great service and great knowledge!!!
Excellent customer service and great employees.
From my recent visit to the store I was greeted enthusiastically by Seamus who quickly sorted out my repair needs and then explained a few other items I took an interest in and purchased. The other staff were friendly and engaging and from what I could see there was a nice range of bikes gear and accessories . I'll be visiting again for any of my bike needs and appreciate the friendly enthusiastic personal service and atmosphere of the store .
Helpful staffs
Great friendly, helpful staff. Easy location.
Great shop!
The sales person was helpful and knowledgeable a very nice
man.The product l was buying was in stock so I could try it on
and was on sale, a pleasant surprise at the cash register.
Always great service & information on the bikes
Speed and quality service
Great customer service and product knowledge
great service good honest guys
I found a bike that suits my purposes as o am short
The staff were absolutely fantastic friendly and I enjoyed the experience
Dan and the boys are always friendly and willing to help. Making sure you get the correct gear for your riding needs.
The products are of quality and last
Team and service is outstanding

Customer service was focused and informative, with the service completed as outlined.