Customer Testimonials
Friendly and knowledgeable staff
Great quality bikes and very helpful staff
First time purchase. So far so good. Good customer service by the staff.
Helpful crew.
Trustworthy Trek professional service and advice. Friendly and helpful staff.
Great looking store - crew are awesome!
Have a good variety of quality products.
Staff are always friendly and extremely knowledgeable and helpful.
The people are very friendly. Very happy to help. The bike has withstood teenage use. Very robust. Great bike for a teenager.
Friendly assistance and advice, and great bikes
Many Thanks
Quality products and people! Great service!
Excellent build quality and bike frame geometry.
Customer service at Joondalup Trek is fantastic!! Matt and his team are great to deal with and always deliver.
Excellent customer service from Andrew
Fast, friendly and knowledgeable service.
Good Service, Detailed Information about the quote to repair before starting.. quick turn around. And my bike looked new again 😁.
Customer focused and a fair price
The staff were extremely helpful, knowledgeable and friendly. Delivery was very quick and the entry level bike is value for money in comparison to other brands I have looked at.
Staff are super helpful and professional.
Prompt and Quality service!
Great overall customer experience! Staff are very helpful and welcoming - Owen from Niddrie was exceptional!
Good range. Good product.
Great informative team members
Great quality bikes and great customer service in store. The staff always go above and beyond to assist.
Great service from the team at Trek coburg. Love my purchase. The bike is great quality.
Chris and Ash were both very helpful in helping me fix the problem with my brakes and i was particularly grateful to Ash for coming to my car and helping me get the bike in and out
Friendly service
Very good service from the team member and also good recommendation on products
Great service from when I picked the bike to when I returned to pick up the bike. Staff were all very informative and helpful with setting the bike up and how to make riding more enjoyable.
Big range of bikes, equipment & friendly & helpful staff
Great customer service as well as communication of bike service process, pricing and options. Good price for service and products. Didn't attempt to overcharge, over service or push products.
Quick and easy as I knew what I wanted. Walked in and walked straight out with my purchase.