DOTS - Australia

Customer Testimonials

Report a concern   January 16, 2026 — Rated 10 out of 10 by M.C. Trek Bicycle Myaree
What do you like about our products and services?

Very friendly and helpful staff

Report a concern   January 16, 2026 — Rated 10 out of 10 by D.W. Trek Bicycle Warrawong
What do you like about our products and services?

Great product

Report a concern   January 16, 2026 — Rated 10 out of 10 by Louise Mascarenhas Trek Bicycle Phillip
What do you like about our products and services?

Very knowledgeable, patient and helpful.

Thank you for your support, it was much appreciated.
Louise

Report a concern   January 16, 2026 — Rated 10 out of 10 by Af Jones Trek Bicycle Melbourne
What do you like about our products and services?

I really appreciate the time, attention, and effort the entire team goes for me when I am wanting advice on maintaining my bike, buying new products, servicing my bike but also the friendly and fun banter along the way. Thank you! Probably see you again soon.

Report a concern   January 15, 2026 — Rated 10 out of 10 by T.V. Trek Bicycle Turramurra
What do you like about our products and services?

Fantastic service with friendly and helpful staff!

Report a concern   January 15, 2026 — Rated 10 out of 10 by P.C. Trek Bicycle Burleigh Heads
What do you like about our products and services?

Enthusiastic interested staff keen to solve problems

Report a concern   January 15, 2026 — Rated 10 out of 10 by J.K. Trek Bicycle Windsor
What do you like about our products and services?

I just want to say that Conrad was our salesman and he was excellent! He was very helpful, friendly, knowledgable and didn't rush us. He was better by far than salesmen at other bike shops we visited.

Report a concern   January 15, 2026 — Rated 10 out of 10 by S.S. Trek Bicycle Windsor
What do you like about our products and services?

Friendly, efficient and quality service.

Report a concern   January 15, 2026 — Rated 10 out of 10 by M.W. Trek Bicycle Windsor
What do you like about our products and services?

Service was very good and clear / good advice was provided

Report a concern   January 15, 2026 — Rated 10 out of 10 by F.M. Trek Bicycle Windsor
What do you like about our products and services?

Great shop and great service

Report a concern   January 15, 2026 — Rated 10 out of 10 by C.F. Trek Bicycle Majura Park
What do you like about our products and services?

Consistently great staff over the years I’ve been going there.
Excellent range of bikes and products.
Lots of parking.

Report a concern   January 15, 2026 — Rated 10 out of 10 by B.M. Trek Bicycle Ipswich
What do you like about our products and services?

Friendly knowledgeable staff good range of products and good value

Report a concern   January 15, 2026 — Rated 10 out of 10 by P.C. Trek Bicycle Ashmore
What do you like about our products and services?

Great advice service and pricing from Deon at Ashmore

Report a concern   January 15, 2026 — Rated 10 out of 10 by F.S. Trek Bicycle Fyshwick
What do you like about our products and services?

Great range, very high quality products and excellent service. Staff know their products really well and are always happy to help find the right option.

Report a concern   January 15, 2026 — Rated 10 out of 10 by D.P. Trek Bicycle Rockhampton
What do you like about our products and services?

Team members were very helpful and did a great job serving my bike

Report a concern   January 15, 2026 — Rated 10 out of 10 by L.E. Trek Bicycle Sunshine Coast
What do you like about our products and services?

Friendly staff.

Sales person went out of his way to set bike up for my son and gave lots of pointers as this is his first non coaster brake bike and first time off training wheels

Thanks!

Report a concern   January 15, 2026 — Rated 10 out of 10 by D.K. Trek Bicycle Knox
What do you like about our products and services?

Fantastic service and courteous. Greeted with a smile and she repaired my daughter’s bike in less than 30 mins.

Report a concern   January 14, 2026 — Rated 10 out of 10 by H.S. Trek Bicycle Claremont
What do you like about our products and services?

Always get amazing service! 5 stars!

Report a concern   January 14, 2026 — Rated 10 out of 10 by D.C. Trek Bicycle Burleigh Heads
What do you like about our products and services?

Excellent service from all at Burleigh, especially Tony and Joel's after sale follow ups. Confident all advice and sales and bik services will be done through this store

Report a concern   January 14, 2026 — Rated 10 out of 10 by K.H. Trek Bicycle Hoppers Crossing
What do you like about our products and services?

The service was excellent.

Report a concern   January 14, 2026 — Rated 10 out of 10 by W.S.D. Trek Bicycle Cannington
What do you like about our products and services?

Great service from start to finish. Mechanic went over and above without extra cost

Report a concern   January 14, 2026 — Rated 9 out of 10 by D.M. Trek Bicycle Windsor
What do you like about our products and services?

Trek Windsor listened to what I wanted, understood me well and delivered a great service to my bike.

Report a concern   January 14, 2026 — Rated 10 out of 10 by S.N. Trek Bicycle Burleigh Heads
What do you like about our products and services?

Professional and friendly advice and service. Easy to deal with and very knowledgeable. Piero and the team are top tier mechanics and have looked after my bike very well for many years. The recent upgrades have lifted the bikes performance significantly. Thankyou - Name removed

Report a concern   January 14, 2026 — Rated 10 out of 10 by P.J. Trek Bicycle Belmont
What do you like about our products and services?

Matt & and his team are are extremely knowledgeable and competent

Report a concern   January 14, 2026 — Rated 10 out of 10 by K.D. Trek Bicycle Knox
What do you like about our products and services?

Trek Bikes offers very high-quality bicycles, and I’m extremely satisfied with my experience. The bikes are well-built, reliable, and perform excellently. The staff are also very friendly, knowledgeable, and helpful, they took the time to explain everything clearly and made the whole process smooth and enjoyable. I highly recommend Trek Bikes for both their product quality and outstanding customer service.

Report a concern   January 14, 2026 — Rated 10 out of 10 by T.D. Trek Bicycle Fyshwick
What do you like about our products and services?

The team in the Fyshwick store are knowledgeable, helpful and just good guys. They answer all my questions and not looking to up sell you! A great crew!

Report a concern   January 14, 2026 — Rated 10 out of 10 by M.R. Trek Bicycle Richmond
What do you like about our products and services?

The staff at Richmond Trek are always friendly and supportive and give advice on the best options available.

Report a concern   January 14, 2026 — Rated 10 out of 10 by N.S. Trek Bicycle Rouse Hill
What do you like about our products and services?

I like your bikes and service

Report a concern   January 14, 2026 — Rated 10 out of 10 by J.T. Trek Bicycle Knox
What do you like about our products and services?

Friendly service. Willing to help. Good quality products.

Report a concern   January 14, 2026 — Rated 10 out of 10 by R.W. Trek Bicycle Penrith
What do you like about our products and services?

Great service, went above and beyond. Thank you!


Privacy Policy