Customer Testimonials
Amazing work team!
Customer Service was outstanding
Amazing service and communication.
Excellent knowledge of the products and help me out nicely!
Very knowledgeable and helpful assistance from staff.
Quality, style, and colours
The dudes at Trek Ipswich are second to none, Always willing to help out, always willing to go above and beyond. Knowing there is such a great Trek shop nearby i the reason my family is staying loyal to the brand.
Quality and range
Friendly staff who accomodate quickly and professionally thank you
Your staff are very friendly and helpful.
Helpful and friendly
Always stock quality products and the bike servicing is always efficient.
Friendly staff, quality products, good pricing on services and repairs
Expert
Easy to talk to and honest in their feedback
Trek Burleigh have great staff - they really do want you to just enjoy riding, no matter your level.
Great customer service. The team are awesome and really know their products.
Lots of space. Seem to tolerate my kids taking bikes on a spin every time we're there.
have been handy for urgent parts.
Would say there is a slight lack of range, but that's expected for a company store
I've had a Trek bike for 10 years and it is still amazing
The team are so knowledgeable and helpful - nothing is an issue and they take great care of you!
The sales person John went above and beyond in getting a spare part for heart rate monitor.
Outstanding service
Trek products have always been quality and great range. The staff are always so accomodating and my experience today was no exceptions Jans at Ashmore was so helpful from the phone call until
I left the store
Fantastic service and advice well done team
.
Personal interest and support in my particular needs. This has developed over several years now and I greatly rely on it. Very friendly and helpful team. Well done!
They are of a high quality
Excellent overall service, advice and a great experience when buying a new bike. Jordan, Riley, Calum and Jack a great team
Ali, Andrew and Pete were fantastic, thank you for the quick service and friendly chats.
Great service from the team. Attention to detail was excellent.

Very kind, helpful, approachable staff with great knowledge in all things bicycles