Customer Testimonials
Great product
Very knowledgeable, patient and helpful.
Thank you for your support, it was much appreciated.
Louise
I really appreciate the time, attention, and effort the entire team goes for me when I am wanting advice on maintaining my bike, buying new products, servicing my bike but also the friendly and fun banter along the way. Thank you! Probably see you again soon.
Fantastic service with friendly and helpful staff!
Enthusiastic interested staff keen to solve problems
I just want to say that Conrad was our salesman and he was excellent! He was very helpful, friendly, knowledgable and didn't rush us. He was better by far than salesmen at other bike shops we visited.
Friendly, efficient and quality service.
Service was very good and clear / good advice was provided
Great shop and great service
Consistently great staff over the years I’ve been going there.
Excellent range of bikes and products.
Lots of parking.
Friendly knowledgeable staff good range of products and good value
Great advice service and pricing from Deon at Ashmore
Great range, very high quality products and excellent service. Staff know their products really well and are always happy to help find the right option.
Team members were very helpful and did a great job serving my bike
Friendly staff.
Sales person went out of his way to set bike up for my son and gave lots of pointers as this is his first non coaster brake bike and first time off training wheels
Thanks!
Fantastic service and courteous. Greeted with a smile and she repaired my daughter’s bike in less than 30 mins.
Always get amazing service! 5 stars!
Excellent service from all at Burleigh, especially Tony and Joel's after sale follow ups. Confident all advice and sales and bik services will be done through this store
The service was excellent.
Great service from start to finish. Mechanic went over and above without extra cost
Trek Windsor listened to what I wanted, understood me well and delivered a great service to my bike.
Professional and friendly advice and service. Easy to deal with and very knowledgeable. Piero and the team are top tier mechanics and have looked after my bike very well for many years. The recent upgrades have lifted the bikes performance significantly. Thankyou - Name removed
Matt & and his team are are extremely knowledgeable and competent
Trek Bikes offers very high-quality bicycles, and I’m extremely satisfied with my experience. The bikes are well-built, reliable, and perform excellently. The staff are also very friendly, knowledgeable, and helpful, they took the time to explain everything clearly and made the whole process smooth and enjoyable. I highly recommend Trek Bikes for both their product quality and outstanding customer service.
The team in the Fyshwick store are knowledgeable, helpful and just good guys. They answer all my questions and not looking to up sell you! A great crew!
The staff at Richmond Trek are always friendly and supportive and give advice on the best options available.
I like your bikes and service
Friendly service. Willing to help. Good quality products.
Great service, went above and beyond. Thank you!

Very friendly and helpful staff