Customer Testimonials
Product and services
Top quality products,and the service at Trek Ipswich is fantastic. The guys are more than willing to help and answer any questions.
Kristen was so helpful. Thanks so much!
Quality
Professional, knowledgeable and friendly
Excellent, knowledgeable customer service from
Scott
Friendly, helpful staff and good quality products
Just really good stuff, and really good staff.
A genuine desire to help. Not pushy with sales just good quality advice and direction of products and services i might want to consider, having just bought a second hand Trek bike. Clean well lit and layed out shop. Alex was a big help
The quality of the bike and service
Outstanding customer service, I came in with a query and the team answered proactively and without hesitation came up with a solution and were very accommodating. Made the drive worth the service provided very good, no complaints. Great Job Team
Good service. Well staffed and well stocked shop
Able to buy the item I wanted
Nice store, good range, great staff.
Mathew was extremely knowledgeable and helpful, made buying my sons first road bike a joyful experience
Always great and friendly service. Nothing is ever too hard to work out.
I was greeted immediately upon entering the store. I felt no pressure and just wanted to browse for the time being.
Very helpful with my inquiries and purchase
Great customer service
Product was available at this store
Overall customer experience was excellent from the initial phone call, to picking up the bike next day and to waking out of the store. The customer service was on point and went above and beyond to make my first purchase special
I’ll be back for more accessories for my sons bike!
People service was excellent
Fair price on sale bikes and friendly staff
They are fine
Customer focused service, friendly stuff and sturdy stylish product
Very friendly and helpful staff. Great quality products
I recently purchased a Trek Checkpoint SL6 from another Trek store. Because of some 'behind the scenes' issues, the sale was transferred to the Woolloongabba store.
This Woolloongabba store was very easy to deal with and all staff members I had contact with were very knowledgeable, polite and helpful. I would be more than happy to deal with them again.
Excellent service, friendly
Great active listening
Great product and Ollie was knowledgable and very helpful
Lady that served me was very professional good customer service new what I wanted and needed.