DOTS - Australia

Customer Testimonials

Report a concern   October 14, 2025 — Rated 10 out of 10 by J.C. Trek Bicycle Carnegie
What do you like about our products and services?

Easy to organise my service, flexible with drop off times even after I had to reschedule.
Super quick and simply when dropping off my bike and picking up. Friendly staff who also provided a rundown of the work completed on my bike and recommendations for the next service.

Report a concern   October 14, 2025 — Rated 10 out of 10 by S.A. Trek Bicycle Essendon
What do you like about our products and services?

The guys at Trek were nice friendly and helpful.

Report a concern   October 14, 2025 — Rated 10 out of 10 by D.H. Trek Bicycle Kawana
What do you like about our products and services?

Reliable value for
Money

Report a concern   October 14, 2025 — Rated 10 out of 10 by Jethro Phillips Trek Bicycle Phillip
What do you like about our products and services?

Lovely Staff and High Quality Service.

Report a concern   October 14, 2025 — Rated 10 out of 10 by D.H. Trek Bicycle Camberwell
What do you like about our products and services?

Great bikes and excellent bike service

Report a concern   October 14, 2025 — Rated 10 out of 10 by A.H. Trek Bicycle Kawana
What do you like about our products and services?

Fantastic service, friendly and knowledgeable staff and reasonably priced. My bike is running like new after the level 2 service.

Report a concern   October 14, 2025 — Rated 10 out of 10 by E.R. Trek Bicycle Osborne Park
What do you like about our products and services?

Quality and price

Report a concern   October 14, 2025 — Rated 10 out of 10 by J.S. Trek Bicycle Richmond
What do you like about our products and services?

Thanks Team! :)

Report a concern   October 14, 2025 — Rated 10 out of 10 by S.A.J.K. Trek Bicycle Fyshwick
What do you like about our products and services?

Great service and a great team, which is very important when purchasing and more so, when looking for back up service. The team at Fyshwick have ticked every box and I highly rate them!

Report a concern   October 14, 2025 — Rated 10 out of 10 by J.A. Trek Bicycle Essendon
What do you like about our products and services?

Bought two trek bikes for the grandkids and was served by Richard. What outstanding service we received he went above and beyond for service was super helpful and nothing was too much trouble. Absolute asset to your business. Thank you for such great service which is very rare these days.

Report a concern   October 14, 2025 — Rated 10 out of 10 by J.M. Trek Bicycle Carindale
What do you like about our products and services?

I have only been to your Carindale shop once but was impressed by your staff, friendly and providing excellent service, and by the large, well laid out floorplan. You had a good range of products on display and I will definitely returning for future purchases.

Report a concern   October 14, 2025 — Rated 9 out of 10 by M.M. Trek Bicycle Sydney
What do you like about our products and services?

Lifetime frame warranty.
Service team were clear with expectations

Report a concern   October 14, 2025 — Rated 10 out of 10 by E.B. Trek Bicycle Coburg
What do you like about our products and services?

The staff are friendly and non-patronising, and they do a great job! Thanks for fixing up my bike so it runs smoothly :)

Report a concern   October 14, 2025 — Rated 10 out of 10 by C.L. Trek Bicycle Rockhampton
What do you like about our products and services?

Terrific customer service, very friendly and helpful

Report a concern   October 14, 2025 — Rated 10 out of 10 by Barry Bond Trek Bicycle Phillip
What do you like about our products and services?

The staff listen to you and try to do their best for you. Nothing is too much trouble for them.

Report a concern   October 14, 2025 — Rated 10 out of 10 by M.C. Trek Bicycle Essendon
What do you like about our products and services?

Clear with advice and options

Report a concern   October 14, 2025 — Rated 10 out of 10 by G.B. Trek Bicycle North Lakes
What do you like about our products and services?

Thanks guys. Great to see you.

Report a concern   October 14, 2025 — Rated 10 out of 10 by M.W. Trek Bicycle Rockhampton
What do you like about our products and services?

I’ve owned a few Trek bikes over the years… never been disappointed by quality for price… my local dealers always deliver great service… on time and on budget, and with a big smile no matter what the challenge…

Report a concern   October 14, 2025 — Rated 10 out of 10 by S.H. Trek Bicycle Phillip
What do you like about our products and services?

Good advice and friendly service

Report a concern   October 13, 2025 — Rated 10 out of 10 by D.C. Trek Bicycle Wollongong
What do you like about our products and services?

Fast and friendly service

Report a concern   October 13, 2025 — Rated 10 out of 10 by J.S. Trek Bicycle Warrawong
What do you like about our products and services?

good products ,attentive friendly staff with great service..

Report a concern   October 13, 2025 — Rated 10 out of 10 by C.H. Trek Bicycle Sydney
What do you like about our products and services?

Knowledgable, helpful and friendly staff, who show a true interest in helping their customers.

Report a concern   October 13, 2025 — Rated 10 out of 10 by Tim Hamilton Trek Bicycle Melbourne
What do you like about our products and services?

Stephen was informative and happy to talk to me about cycling products

Report a concern   October 13, 2025 — Rated 10 out of 10 by C.R. Trek Bicycle Warrawong
What do you like about our products and services?

Amazing. Quick, helpful and great customer service

Report a concern   October 13, 2025 — Rated 10 out of 10 by T.S. Trek Bicycle Whitfords
What do you like about our products and services?

Reliable advice, good service.

Report a concern   October 13, 2025 — Rated 10 out of 10 by M.K. Trek Bicycle Camberwell
What do you like about our products and services?

They were very friendly when we came in, they did a good job and they helped me to my car.

Report a concern   October 13, 2025 — Rated 10 out of 10 by C.B. Trek Bicycle Sydney
What do you like about our products and services?

great service - helpful advice.

Report a concern   October 13, 2025 — Rated 10 out of 10 by S.B. Trek Bicycle Warrawong
What do you like about our products and services?

Another fantastic experience with Trek Warrawong. Thank you Steve and Grub for the quick turnaround and quality fixes and bike wash. I was able to hygienically eat dinner off the top tube. Five stars. ⭐️ ⭐️⭐️⭐️⭐️

Report a concern   October 13, 2025 — Rated 10 out of 10 by B.H. Trek Bicycle Sydney
What do you like about our products and services?

Super fast service, and the free bell was a nice touch - costs nothing but so kind to throw in for free with the complimentary service. Will be back next year to see Charlie for a new bike for my kids when their bdays roll around. Thanks again

Report a concern   October 13, 2025 — Rated 9 out of 10 by Marc Nayman Trek Bicycle Carnegie
What do you like about our products and services?

Very pleased with my Trek. You get a quality product at a reasonable price. Service people are knowledgeable and helpful.


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