Customer Testimonials
Trek have a great range of products on display with a great team of staff that are knowledgeable in their products, are not overally pushy in sales, which makes you want to come back when you are ready to purchase. A callout to Nate that helped me through my first Trek bike being my first upgrade from a cheap flat bar bike.
Great service, great knowledge.
The best experience I’ve ever had when it came to buying a bike. Absolutely love any experience I have with the team at QV, always get treated like I’m part of the family. Best decision I’ve made to by my bike from Stephen and the team xx
Is that 36?
I was unfortunate enough to have a puncture a long way from home and in a situation where I was going to have to walk and push the bike a considerable distance Trek in Myaree where close by. I called ln and they replaced the tube while I waited. Very much appreciated and I highly recommend their service
Helpful staff
Product we wanted available
Freindly Staff with good knowledge.
Friendly staff.
Excellent advice and service.
Thanks guys
Very friendly, helpful. Not money-minded.
The team has been excellent in helping my son get setup for his triathlon journey. From sourcing the bike interstate to setting up, they have been professional yet personal in their approach and services.
The team are extremely knowledgeable and are happy to work with you to meet your needs.
Thanks Team Trek!
Staff friendly and knowledgeable
Knowledgeable staff and Good quality products.
Great shop, bikes, people and level of service.
Exceptional service from staff
Very helpful staff
I needed a replacement part for my bike. I was attended to very quickly and greeted by a very friendly member of staff.
They have what you always need and helpfull
Vera helpful and knowledge staff
Personal friendly service and advice….
Great staff and super helpful. Built my bike while I waited as had no chance of getting back to Joondalup the rest of the week.. BIG thank you.
Always able to assist with minor technical
Problems
Attention to detail
Great service response
Tubeless tyre resealing
The girl who helped us was fantastic in her knowledge and support of our purchases.
Jasmine was fantastic and the team at Knox had the fx+2 ready in 2 hours.
The store has plenty of parking next to it and dedicated parking outside their door.
Highly recommend the store and the brand experience thus far
Good quality equipment and the follow up support is second to none.
The old saying, if you’re on to something good “You stick to it”
There’s everything you need about bikes, the service is amazing, the staff are friendly especially Nathan, he was so helpful and resourceful.
I like the staff that work at trek Ipswich. Everyone is really helpful.
In spite of a problem with delivery caused at the warehouse, the staff at the shop remained in contact and positive and very helpful at delivery.
Friendly service and very helpful