DOTS - Australia

Customer Testimonials

Report a concern   December 14, 2025 — Rated 10 out of 10 by H.J. Trek Bicycle Richmond
What do you like about our products and services?

Very customer friendly , knowledgeable and helpful

Report a concern   December 14, 2025 — Rated 10 out of 10 by R.G. Trek Bicycle Turramurra
What do you like about our products and services?

Jackson was extremely friendly and helpful. Couldn’t have asked for better customer service. Ta Jackson!

Report a concern   December 14, 2025 — Rated 10 out of 10 by J.M. Trek Bicycle Sunshine Coast
What do you like about our products and services?

Great service

Report a concern   December 14, 2025 — Rated 10 out of 10 by M.R. Trek Bicycle Sunshine Coast
What do you like about our products and services?

Great friendly and fast service. Staff were great.

Report a concern   December 14, 2025 — Rated 10 out of 10 by W.M. Trek Bicycle Knox
What do you like about our products and services?

Build quality. Service experience. Friendly staff.

Report a concern   December 14, 2025 — Rated 9 out of 10 by J.S. Trek Bicycle Belmont
What do you like about our products and services?

Good product, great people and easy to deal with

Report a concern   December 14, 2025 — Rated 10 out of 10 by T.T.W. Trek Bicycle Turramurra
What do you like about our products and services?

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Report a concern   December 14, 2025 — Rated 10 out of 10 by D.R. Trek Bicycle North Lakes
What do you like about our products and services?

Great quality, good range and friendly, knowledgeable staff

Report a concern   December 14, 2025 — Rated 10 out of 10 by G.M. Trek Bicycle Essendon
What do you like about our products and services?

Staff very knowledgeable and helpful. Also very friendly.

Report a concern   December 14, 2025 — Rated 10 out of 10 by N.F. Trek Bicycle Pakenham
What do you like about our products and services?

excellent pricing and staff

Report a concern   December 14, 2025 — Rated 10 out of 10 by N.T. Trek Bicycle Turramurra
What do you like about our products and services?

the team were fantastic as always - very helpful, understanding and great service.

Report a concern   December 14, 2025 — Rated 10 out of 10 by P.M. Trek Bicycle Rouse Hill
What do you like about our products and services?

Efficient and friendly service.

Report a concern   December 14, 2025 — Rated 10 out of 10 by W.H. Trek Bicycle Majura Park
What do you like about our products and services?

Absolutely everything

Report a concern   December 13, 2025 — Rated 10 out of 10 by I.L. Trek Bicycle Pakenham
What do you like about our products and services?

Very friendly Team!

Report a concern   December 13, 2025 — Rated 10 out of 10 by J.H. Trek Bicycle Carindale
What do you like about our products and services?

Awesome service

Report a concern   December 13, 2025 — Rated 10 out of 10 by Tony Henry Trek Bicycle Rouse Hill
What do you like about our products and services?

The products are good but the service from Trek Shop Rouse Hill is the best I have seen in 30 years of riding bikes.

Report a concern   December 13, 2025 — Rated 10 out of 10 by T.B. Trek Bicycle North Lakes
What do you like about our products and services?

The personal service from the the staff and Nathan especially was lovely to have, very personable and knowledgeable 🙏🙏

Report a concern   December 13, 2025 — Rated 10 out of 10 by C.G. Trek Bicycle Turramurra
What do you like about our products and services?

Staff searched across the network of stores to find a part that had been discontinued. They notified me when it arrived in store and the whole transaction in store was painless. Staff offered advice on how to fit the part and were in a great mood which made the experience enjoyable.

Report a concern   December 13, 2025 — Rated 10 out of 10 by T.M. Trek Bicycle Pakenham
What do you like about our products and services?

Amazing service, took my daughters bike they washed and tightened everything. So good

Report a concern   December 13, 2025 — Rated 10 out of 10 by H.H. Trek Bicycle Coburg
What do you like about our products and services?

Great bikes, great clothing

Report a concern   December 13, 2025 — Rated 10 out of 10 by L.T. Trek Bicycle Warrawong
What do you like about our products and services?

Always excellent after sales service.

Great team.

Report a concern   December 13, 2025 — Rated 10 out of 10 by J.T. Trek Bicycle Carnegie
What do you like about our products and services?

Great supportful staff- friendly and knowledgable and happy to help

Report a concern   December 13, 2025 — Rated 10 out of 10 by G.S. Trek Bicycle Sydney
What do you like about our products and services?

Knowledgeable and enthusiastic staff

Report a concern   December 13, 2025 — Rated 10 out of 10 by C.B. Trek Bicycle Majura Park
What do you like about our products and services?

Great service!

Report a concern   December 13, 2025 — Rated 10 out of 10 by D.J. Trek Bicycle Bennetts Green
What do you like about our products and services?

Love my 2021 rail. Always helpful and friendly staff who make me feel part of the Trek family

Report a concern   December 13, 2025 — Rated 10 out of 10 by G.R. Trek Bicycle Fyshwick
What do you like about our products and services?

Prompt & efficient service, had parts in stock

Report a concern   December 13, 2025 — Rated 10 out of 10 by C.I. Trek Bicycle Essendon
What do you like about our products and services?

Expert knowledge, friendly and helpful

Report a concern   December 13, 2025 — Rated 10 out of 10 by B.F. Trek Bicycle Myaree
What do you like about our products and services?

Helpful and knowledgeable

Report a concern   December 13, 2025 — Rated 10 out of 10 by P.M. Trek Bicycle Claremont
What do you like about our products and services?

Efficient, helpful, friendly service.

Report a concern   December 13, 2025 — Rated 10 out of 10 by R.F. Trek Bicycle Sydney
What do you like about our products and services?

The service department was super responsive to my emergency chain snap that stranded me. Andrew was able to shuffle a few jobs and had me back on the road in an hour.
really appreciated the flexibility that he showed despite having other work being carried out at the same time.
I'll be back to get my bike looked after when the need arises.


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