Customer Testimonials
Quality products with knowledgeable staff
The staff were very knowledgeable, helpful and friendly. I couldn't fault the service!
Price
The person who served me was great. Very helpful and knowledgeable
People very professional (Richie)
Professional, courteous, accommodating, and products are high quality.
Expert mechanical help and great products
Service quick and easy, in and out within minutes with exactly what I wanted.
Reliability and customer service (Chris at Knox)
I appreciated the follow-up work done on my bike by Alex after a significant service job.
The store could benefit from a wider range of sale items eg., biking specific backpacks.
The staff were welcoming, prompt, insightful and attentive. The bike was a great price for the spec (older stock reduced) good size (I'm 195cm) with solid support.
Very professional and knowledgeable staff. Made the purchase very easy.
Great support from the Trek shop.
Always helpful.
Service was exceptional, staff very welcoming and helpful .
Lovely people
Friendly, great customer service
Great product range, quality bikes and great service. Take all our bikes there for servicing
The team at Trek Brunswick East very enthusiastic and friendly.
Excellent staff, great product knowledge, friendly sales team, and the mechanics are always really helpful with their servicing and technical advice
professional, helpful staff. Order was ready quickly, great service and product!
Ally and Colin are an absolute asset to the company. We went to a few bike shops and no one compared to them. Amazing service and just genuinely nice people, very grateful for their help.
The staff at Trek Ipswich are sensational, always helpful, friendly and professional. Dealing with Jasper this time around and he had great communication skills and kept me up to date with how the repairs were going with my Madone. I also find their prices to be reasonable with regards to repairs and spare parts. Couldn't recommend these boys enough. Thank you.
Excellent service, super friendly staff and the products I needed in store
The staff know what they're talking about, and it's always enjoyable experience...
Friendly and efficient team, always helpful.
Trek Bicycle Wollongong isn’t just a bike shop; it’s a well-rounded, passionate destination for cyclists of all levels. Highly recommended.
Their knowledgeable team takes the time to understand your riding style and match you with the perfect bike or gear.
Whether you’re a seasoned rider chasing performance unlike me or a beginner taking your first spin who was me at that moment, they make the experience fun, welcoming, and stress-free and fix a perfect ride.
It’s the kind of place where you leave not just with great equipment, but with the motivation to ride more often and enjoy every journey which was quite needed on that rainy day .
Great bikes for a great price had a lot of fun in the time that we had would definitly do it again well worth the money
Friendly, Honest & good communication.
The engineering builds on a long history of solving the problem of the cyclist- be it weight or integration or just how good it looks.
The service at Trek Sydney is phenomenal. Everyone is professional and knowledgeable and things like the provision of tester or loan bikes puts them a punch above.
I used trek to service my mtb. You identify all the things that needed attention, completed it on time and with reasonable cost.