Customer Testimonials
I took my bike into the Booragoon store to have a puncture repaired. I received a call to explain what had caused the puncture and what additional work was required. Good information clearly explained. My bike was repaired and available for pickup within 3 hours. Tom did an excellent job.
Good follow up from David re worn tyre.
Had what we wanted ready to go
Absolutely love these guys! They always go above and beyond to look after me and my bike, especially when I need something sorted at short notice. Always friendly, helpful and nothing is ever too much trouble. I genuinely wouldn’t trust my bike with anyone else. 🚴♀️🖤
Friendly staff, good customer service
Specialist TREK dealer. Know their product and provide friendly professional service.
Quality bikes with a good reputation. The service was excellent
Very friendly and professional service. Definitely one of the best bike shops I have ever dealt with.
Top quality service
Reliable helpful
Customer service
Good quality
Great equipment, and service
Great service as always with the team going the extra mile.
The staff at Kawana Trek are so friendly, passionate and knowledgeable. Always a joy to go in there.
I really like the bike itself; it is running smoothly, and kids love it . The staff (Mr King) at Hopper's Crossing was amazing. He had all the patience to hear from us and explain the fine details of buying a kids' bike.
nice and friendly, very good product knowledge
We had some very good in-store assistance from mr Kevin Biffiger in the Burleigh Heads store. Thank you for your help Kevin.
great service
helpful advice re alternative wheel
As usual the guys at Willamstown did an amazing job very prompt and helpful with a smile. Thank you
Staff were great
We were just missing the black cap off the wheel so that was missed.
Staff are super friendly & helpful.
I also feel.that prices are competitive & this is the 3rd bike I've purchased from Trek Richmond.
Great service from purchase to pickup.
briliant team especially Matthew. He was very helpful in assisting me with my bike purchase. Kudos and keep up the good work
Easy to deal with and products in stock. Knowledgeable staff.
Great service from sales person. Very helpful
Mackenzie was wonderful to deal with.
McKenzie is always bubbly and helpful. In fact, all the staff are helpful, but I've dealt with her the most. I like the Trek products and accessories as they are quality products at a good price point.
The geometry and sizing if the domanes has been key, along with your second to none customer service and warranty. I've had the Gen 3, 4:and now Gen 5. The Gen 5 fits like a glove out of the box. Light, fast and like riding on air. Well worth the wait. It really is the one bike to rule them all.