Customer Testimonials
Professional workshop and service, staff very knowledgeable and helpful. Great range of bikes and accessories.
The staff were so helpful and informative! They went above and beyond to make sure my bike was delivered by my requires timeframe.
In addition to this brilliant service, the product range was great, the show room was pristine.
Thank you!
Prompt, attentive and efficient service. Rob took time to explain things to me, a novice cyclist! I appreciated his patience and responses to all my questions. I know my bike is in good condition to ride safely. I also picked up a couple of items which will add to my cycling experiences. Customer service was excellent and I will be back.
Thank you
First name removed
Great prices good service..
Everyone at trek kawana are friendly and helpful
easy to book in, drop off and pickup. well done. thanks.
The service I received from Matt was outstanding. I had no idea what I was looking for and he was able to steer me in the right direction and set me up with everything I needed. Extremely personable as well.
Great service from the team.
Friendly staff, prompt service.
Quality
The entire staff assisted me with what was,for me, a major issue. Each person was so willing to help and they did help- with great expertise.
Excellent customer service
I purchased cycling apparel and some accessories for my bike at the Trek Store Rouse Hill. The service there was excellent. Thank you so much.
Great service
Quick and smooth service.
Loving it. its a beautiful bike. would rate 9/10.
Prompt and caring repair work to my bike after an accident
Great experience at this bike shop! The team was super friendly and really knowledgeable, making the whole visit smooth and easy. Highly recommend!
Exceptional, friendly customer service from the staff. This is why we keep coming back!
Friendly advice, good quality bikes
Marvellous service always
Super friendly and helpful
Extremely helpful and knowledgeable- made a lot of effort to get my fitting correct and make relevant and useful suggestions.
Dropped in with a broken chain, rode away 20 minutes later.
Great service, thanks Duncan
I take my TREK Project One to TREK Majura for servicing & any repairs needed. I am always impressed with their level of knowledge and the time that they spend with me when I have questions and seeking advice. Their level of professionalism is outstanding and I have complete faith in them when dropping my bike off for servicing.
Quality, everything is designed to fit and work
Excellent customer service
Customer service always on point. Never too expensive. Highly recommend!
Great range and incredible service, didn't pressure to buy any particular model or price bracket, and took all requirements into consideration.
Have ended up with an amazing bike, feels more like a package, ordered in and then tested and fitted perfectly the day of collection.
Good product, friendly and knowledgeable staff