Customer Testimonials
Friendly and helpful staff with particular mention to Rob and Reuben.
Issue was resolved well
Very knowledgeable staff
Helpful staff found a small piece I needed
Excellent service with great advice
Good bikes, good advice :)
i love the way i get treated by the staff with respect and they're so helpful
Great friendly service as always and super helpful in helping me fix a rear wheel
The team are fantastic and helpful.
They know the products well amd are comfortable offering suggestions and recommendations
Love the friendly and helpful service and advice. The team have a great vibe and always ready to assist in answering any enquiries I've had.
The service was excellent, attentive and fast
Friendly, helpful mechanics, who don't try to sell you unecessary maintentance work.
Friendly staff, prompt service
Well displayed, great variety, clearly priced and great service.
Super comfy shoes but amazing service from Rachel
Trek Turramurra has a good range of spare parts and the service is excellent.
Professional and honest
Friendly and helpful staff. Good products
The Team at Trek North Lakes is expert. First of all they ride bikes! Their knowledge of bikes is exceptional. Repairs are thoroughly and professionally undertaken.
I can highly recommend.
The salesperson took the time to patiently help me try on bibs and explain the differences between options.
He was very supportive (Jed is his name!). And he had a great chat. Will definitely return to get more advice from him.
Best product standards, Chris was very helpful and professional. My Marlin 5 is amazing
Fantastic responsive, knowledgeable team.
Great customer service, Kerstin and the team were absolutely great with asking questions about our intended use a d helping decide the correct bikes for our family, absolutely brilliant service and products and will highly recommend.
Quality and range
The support i received & customer care was very good, my questions & consurns were addressed quickly! Very impressive service & advice on my E-bike👏🏽 thank you guys, I am looking forward to returning soon!
Charlie seems like nice guy, and always tries to fit the service in on the same day (which he's managed so far, when I've randomly bought my bike in). Last service a few days ago was good (there is a weird sound in the rear hub that wasn't there before, but I'll bring the bike in next week to get it checked - and I'm pretty confident it can be resolved quickly). All the other installed components (i.e. new brake pads and disks) are working well - handy for stopping! :-)
Friendly and knowledgeable staff.
Good fast and professional and only charged for what we needed.
Big shop, nice staff. Interesting you didn't know about the email i got about the discounts on items if you get a service. Other than that, probably a 10!
Transparent communication, friendly service and great turnaround time