Customer Testimonials
Con and the team were very knowledgeable and the ability and flexibility to try out the bike before purchase was great. Then all the extra add ons like bottle cages, lights etc was covered very thoroughly and different options given to tailor the experience and purchase to what I was looking for. Overall was a great experience!
Knowledgeable, helpful
Service from the boys in store was amazing! Answered all our questions and provided great advice. Was an extremely friendly and comfortable experience.
Excellent customer service extremely friendly
The service at this store has always ben excellent.
Trek Hopers Crossing always delivered great service, and good customer service I only bought a simple Marlin 5, but I know they show many years and I always gonna come back. thank you Tom and the rest of the crew.
Great products, provided lots of help and advice when picking a bike for my 10yr old.
Great friendly staff and very helpful
Great service, helpful staff, great quality products
The products are excellent and the service is superb I have purchased three bikes there and all of excellent quality and the service is always as good as you can get
Trek bikes have always been reliable and good range.
Team were very helpful in assisting with servicing a road bike
The service was fantastic and the staff could not have been anymore helpful. The quality of the Trek products are at the highest level. My daughter is loving our bike rides on her new 24” mountain bike.
Scott & his team at Carnegie are fantastic !
Friendly , helpful & very knowledgeable
Always a good experience
Tube repair/ replace
I like the high level of knowledge and understanding provided by the people in Joondalup Trek, specially Tom since day one.
Great service from Luc & Lewis. Great attention to details
Super efficient turn around of the service, happy with what was done and good communication. Will gladly bring bike back again for future work
Staff are knowledgeable and helpful. Stock is displayed so that it’s easy to see where everything is.
Great friendly service.
Great service from Les, helped with my questions and never felt rushed or that I was trying to be sold something
Understanding my needs and riding fitness and age. Very friendly and efficient.
Great people and fantastic costumer’s service
Friendly, efficient, no fuss service at a reasonable price.
Was kept informed about what was required
I am very
Happy with my bike it is like a new one. Very good service Trek.
Rob and the Service team were helpful and prompt.
Amazing service, the Trek team really looked after me. :)
Many thanks to the Belmont Team sorting out fitting the tight Pirelli tyres!
The bike I bought (FX2) is perfect for my use. It is a bike with the right combination of features and nothing that is superfluous. I liked it immediately that I rode it.